Fashion Customer Ops Intern — After-Sales & Data

Munro Tailoring; Amsterdam; On-site; EUR 8,900 - 12,000; Part time

Benefits offered by this job

Team of 150 young colleagues

Energetic work environment

Thursday drinks

Office parties

Intern compensation

Intern apartment in Amsterdam

Job summary

Munro Tailoring, Amsterdam-based fashion company, seeks an enthusiastic Customer Operations Specialist intern to join the COS team at our headquarters.

You will respond to customer inquiries, assist with returns and complaints, and help enter data into our systems while contributing to SOPs and internal content. This role offers exposure to an international, fashion-forward environment and internship compensation.

Qualifications

• Enrolled in related vocational or Bachelor's degree.
• Strong command of English and good communication skills.
• Familiar with Microsoft Office and Excel.
• Available for at least 5 months starting February 2027.

Responsibilities

• Respond to customer inquiries via email and phone.
• Assist with return requests and handle complaints.
• Check and enter customer data into systems.
• Support SOP creation and updates; analyze satisfaction surveys.
• Assist with unpacking and checking incoming packages.

Skills

English

Communication

Attention to detail

Proactive mindset

Independent work

Microsoft Office

Excel

Education

Related study enrollment (vocational/bachelor)

Tools

Microsoft Office

Excel

Job description

Munro Tailoring, Amsterdam-based fashion company, seeks an enthusiastic Customer Operations Specialist intern to join the COS team at our headquarters.

You will respond to customer inquiries, assist with returns and complaints, and help enter data into our systems while contributing to SOPs and internal content. This role offers exposure to an international, fashion-forward environment and internship compensation.