F&B coordinator - internship

CitizenM; Amsterdam; Hybrid; EUR 7,800 - 8,900; Full time

Benefits offered by this job

CitizenM experience nights

Discounts for friends and family

Professional development opportunities

Tech devices and tools

Commuting travel costs covered

Flexible public holidays

Employee assistance program

Social events and team days

Modern Leiden office

Job summary

CitizenM is seeking an energetic F&B coordinator for an internship across Europe. The role supports the global F&B team from the Netherlands, with hybrid work and travel across EU to hotels and offices.

Compensation is €750 per month, with start dates around January or February 2027 and a duration of five months or more. The internship includes learning about F&B operations, assisting with ePOS systems and Power BI analyses, and contributing to ESG and quality initiatives across

Qualifications

• Available for five or more months, preferred starting date = January or February 1st 2027.
• Student enrolled at a university during the entire duration of the internship.
• Fluent in English, spoken and written. Additional language skills are well accepted.

Responsibilities

• Learn about F&B at citizenM and support the global F&B team with projects around guest satisfaction, quality standards and trainings.
• Support work on ePOS systems and develop analyses to drive the business.
• Provide insights on performance using Power BI dashboards and other tools.
• Visit various hotels and help implement projects and train teams.
• Assist in planning and delivering internal training sessions.
• Suggest ways to improve F&B quality across hotels.
• Contribute ideas for the F&B program and ESG initiatives.
• Participate in quality audits to safeguard hotel standards.

Skills

Empathy

Feedback

English fluency

Team collaboration

Tools

ePOS systems

Power BI

Job description

For the F&B coordinator - internship role, Another Star is looking for an energetic, genuine and passionate citizen willing to join our Food and Beverage team in the Netherlands for an exciting internship opportunity.

The selected candidate will support Another Star's running operations at citizenM hotels by helping out in our Support Office on a range of topics. In short, the Food and Beverage Team is responsible for the strategic direction and the running of the F&B program in our citizenM hotels globally.

• Department: operations
• Employment Type: Internship
• Location: Netherlands, Leiden
• Workplace type: Hybrid
• Compensation: €750 / month
• Reporting To: F&B manager

Key Responsibilities

• You will learn all about F&B at citizenM; supporting the global F&B team with a wide variety of projects around guest satisfaction, quality standards and trainings
• You will support work on our ePOS systems, learn how to make analyses that helps drive the business
• You will support the global F&B team with insights on performance using different powerBi dashboards and other tools to help drive our focus and decision making process
• Visit various hotels and help implement projects and train teams
• Expand your communication skills by planning and supporting internal training sessions
• Analyze and propose new ways to improve the quality of F&B in the hotels
• Use your creative talent to help come up with new ideas for our F&B program
• Maintain our ESG initiatives, helping to limit waste, reduce plastic and more
• Help safeguard the quality across our hotels through quality audits

Qualifications / skills

• Available for five or more months, preferred starting date = January or February 1st 2027
• A student enrolled at a university during the entire duration of the internship
• Smart thinker with empathy and real caring for people
• Community and collaborative thinkerGifted at giving and receiving feedback
• Fluent in English, spoken and written. Additional language skills are well accepted
• Ambitious, motivated, and eager to learn... and most importantly, you are having fun while doing it!

What's in it for you?

• citizenM experience nights for you (discounts for friends and family)
• Favourable rates at Marriott hotels
• Personal and professional development opportunities and programs
• Latest tech devices and all the tools you need to be successful in your role
• Commuting travel costs covered (by car or public transport)
• Flexible public holidays
• Employee assistance program
• Varied team days and social events (from food trucks and quizzes at the office to parties on boats)
• Modern office in Leiden, 500m from the central station

Location and hours

• 3 days per week in the office or on-site (hotels)
• Monday to Friday, ideally 40 hours per week. Flexible schedule based on school schedule. Role based in Amsterdam / Leiden, will require travel across EU
• Must have the right to work in the country for which you are applying
• Start date = January or February 2027

About Another Star

Another Star is the company behind all citizenM hotels in Europe and the USA. Our purpose is simple - to make sure citizenM hotels have everything to run smoothly and keep the guests happy. Bedding, tech, room maintenance, crunchy croissants and more - Another Star takes care of it all.