EV Charging Systems Engineer – DC Fast Charge Expert (NL)

Smappee Thailand; Naarden; On-site; EUR 50,000 - 75,000; Full time

Job summary

Smappee is seeking an experienced and hands-on Technical Service Engineer to support the growth of our EV charging business in the Netherlands, focusing on DC fast charging infrastructure. You will be the technical reference for installers, service partners, and customers, ensuring reliable commissioning and operational excellence.

You will diagnose hardware and connectivity issues, coordinate with HQ Engineering, train partners, and contribute to service improvements and warranty handling,

Responsibilities

• Act as the sole technical expert for DC and AC charging infrastructure projects in the Netherlands.
• Support commissioning, troubleshooting, and technical interventions for complex charging installations.
• Diagnose and resolve issues related to charging hardware (AC and DC), connectivity, backend communication, and energy systems.
• Coordinate technical escalations with HQ Engineering and Product teams.
• Support installers and service partners during complex technical cases and interventions.
• Drive root-cause analysis and contribute to structural improvements in service quality and operational processes.
• Support warranty handling, spare parts coordination, technical training, and knowledge sharing.
• Deliver technical training to partners and installers.

Job description

Smappee is seeking an experienced and hands-on Technical Service Engineer to support the growth of our EV charging business in the Netherlands, focusing on DC fast charging infrastructure. You will be the technical reference for installers, service partners, and customers, ensuring reliable commissioning and operational excellence.

You will diagnose hardware and connectivity issues, coordinate with HQ Engineering, train partners, and contribute to service improvements and warranty handling,