Enterprise Technical Account Manager: Trusted Advisor

AvePoint; Den Haag; On-site; EUR 60,000 - 80,000; Full time

Job summary

AvePoint is seeking a Technical Account Manager in Den Haag, Netherlands, to serve as the key technical contact for our enterprise customers. The ideal candidate will possess a BA/BS degree in Computer Science or Engineering and have a minimum of 3 years of experience in technical software support or account management.

Your responsibilities will include assisting customers with platform integrations, training sessions, and providing technical documentation. Exceptional communication skills and a collaborative spirit are essential to thrive in our fast-paced environment.

Qualifications

• 3+ years of work experience in related technical fields.
• Experience in technical account management or pre-sales engineering.
• Knowledge of M365 and/or Google Cloud Platform architecture.

Responsibilities

• Serve as the key technical point of contact for customers.
• Assist in successful platform integrations and account management.
• Deliver technical documentation to support customer deployments.

Skills

Technical software support

Excellent written/verbal communication

Organizational skills

Stakeholder management

Troubleshooting skills

Education

BA/BS Degree (Computer Science/Engineering)

Tools

Microsoft SQL Server

PowerShell

REST API development

Job description

AvePoint is seeking a Technical Account Manager in Den Haag, Netherlands, to serve as the key technical contact for our enterprise customers. The ideal candidate will possess a BA/BS degree in Computer Science or Engineering and have a minimum of 3 years of experience in technical software support or account management.

Your responsibilities will include assisting customers with platform integrations, training sessions, and providing technical documentation. Exceptional communication skills and a collaborative spirit are essential to thrive in our fast-paced environment.