Enterprise Planner Circular Service Center

Neways Electronics International NV; Son en Breugel; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pleasant working environment

Continuous development opportunities

Flexible start/end times

Hybrid work option

Coaching and guidance

Opportunity to work partly from home

Career growth in an international team

Job summary

Neways Electronics International is seeking an Enterprise Planner to ensure the Circular Service Center launches its services on time and fulfills customer orders as agreed. You will coordinate repair, refurbishment, and return processes across the service chain and collaborate with internal and external stakeholders to achieve excellence and satisfaction.

You will optimize processes, improve customer experience, and extend product life cycles.

Qualifications

• Bachelor's or Master's in Logistics, (Technical) Business Administration, or Supply Chain Management, or ≥3 years of relevant experience.
• Strong communication skills and the confidence to engage with stakeholders at all levels.
• Ability to switch between tasks and prioritize effectively.
• Good knowledge of MS Office; ERP experience is a plus.

Responsibilities

• Own and coordinate the daily planning for the Circular Service Center to ensure on-time service orders.
• Review order portfolio and align priorities in daily team huddle to start the day successfully.
• Proactively respond to developments impacting customer orders and drive solutions to meet commitments.
• Maintain the customer order portfolio, provide timely updates, and keep relationships strong through clear communication.
• Participate in continuous improvement initiatives to optimize logistics and circular service processes.
• Contribute to the financial performance of service projects by safeguarding margins and exploring improvements.

Skills

Communication skills

Dutch & English

Prioritization

Stakeholder engagement

Education

Bachelor's or Master's in Logistics/Business Administration/Supply Chain

≥3 years relevant work experience (Bachelor level)

Tools

MS Office

ERP systems

Job description

• Hybrid
• Production
• Direct support, NAA

Ready to optimize circular processes and turn challenges into opportunities? Join Neways as an Enterprise Planner and help make circularity a reality.

This is how you make impact

In this dynamic role, you ensure that the Circular Service Center launches its services on time and delivers customer orders as agreed. You coordinate repair, refurbishment, and return processes across the entire service chain and work closely with internal and external stakeholders to achieve operational excellence and customer satisfaction.

Together with your colleagues, you play a key role in optimizing processes, improving the customer experience, and extending product life cycles. Every day, you contribute to a more sustainable future and sometimes make the impossible possible.

This is what we offer

• We provide a pleasant and open working environment where personal interaction is valued. We believe in continuous development and therefore offer plenty of opportunities for personal growth, along with the freedom to take initiative.
• A competitive salary based on your knowledge and experience
• Flexible start and end times
• Excellent coaching and guidance
• The opportunity to work partly from home
• A role within a growing international company where both hard and soft skills are valued
• Extensive opportunities for further development and career growth
• Collaboration within a team of enthusiastic supply chain and outsourcing professionals

This is what you bring to the team

• A completed Bachelor's or Master's degree in Logistics, (Technical) Business Administration, or Supply Chain Management, or at least 3 years of relevant work experience at a Bachelor's level in a role such as Supply Chain Planner or similar
• Strong communication skills and the confidence to engage with stakeholders at all levels
• The ability to switch easily between different tasks and effectively prioritize work
• Good knowledge of and experience with Microsoft Office; experience with an ERP system is considered an advantage
• Excellent verbal and written communication skills in both Dutch and English

Job requirements

Your daily responsibilities include

• In this role, you are at the heart of our Circular Service Center, ensuring that both internal stakeholders and external customers receive the highest level of service.
• Your day starts with reviewing the order portfolio, determining which service orders are ready for execution and which are ready for delivery to our customers. Together with your colleagues, you align priorities and key challenges during the daily team meeting to ensure a successful start to the day.
• As the central coordinator, you proactively respond to developments that may impact customer orders. When challenges arise, you take ownership, involve the right stakeholders, and drive solutions to meet commitments and secure delivery dates.
• You will also manage the customer order portfolio, provide timely updates, and maintain strong customer relationships through clear and transparent communication.
• In addition to daily operations, you play an active role in continuous improvement initiatives. You help optimize logistics and service processes and support the growth of our circular services..

Additional Responsibilities

• Monitor incoming and outgoing service order flows to achieve operational objectives.
• Coordinate with production and service teams regarding order release, monitor order progress, and take corrective action when necessary.
• Prioritize and resolve urgent logistics and supply chain challenges across the organization.
• Ensure delivery performance and consistently meet customer commitments.
• Manage the customer order portfolio and maintain an accurate and reliable planning overview.
• Support the implementation and development of innovative logistics and circular service concepts.
• Contribute to the financial performance of service projects by helping to safeguard healthy margins.
• Identify opportunities for process improvements and initiate improvement projects that enhance efficiency, quality, and customer experience.