Enterprise CS Manager - Drive Outcomes & Growth

Equalture; Rotterdam; Hybrid; EUR 50,000 - 70,000; Full time

Benefits offered by this job

Unlimited paid holidays

Hybrid work setting

Startup experience

Health and wellness programs

Job summary

Equalture is seeking a Customer Success Manager in Rotterdam. You will manage a portfolio of enterprise accounts to ensure their success and guide them through the hiring process.

The ideal candidate has a strong background in customer-facing roles, particularly in B2B SaaS, and excels in relationship-building and communication. You will partner with Sales to drive expansion and ensure customer satisfaction.

Qualifications

• Experience in customer-facing roles, ideally in B2B SaaS, HR tech, project management, or recruitment.
• Ability to see the bigger picture and understand customer success.
• Strong communicator able to translate complex product logic.

Responsibilities

• Own a portfolio of enterprise accounts and ensure their retention and growth.
• Guide customers through the product and help them achieve hiring objectives.
• Lead data-driven Quarterly Business Reviews with customers.

Skills

Customer-facing experience

B2B SaaS knowledge

Strong communication skills

Data-literate

Relationship building

Job description

Equalture is seeking a Customer Success Manager in Rotterdam. You will manage a portfolio of enterprise accounts to ensure their success and guide them through the hiring process.

The ideal candidate has a strong background in customer-facing roles, particularly in B2B SaaS, and excels in relationship-building and communication. You will partner with Sales to drive expansion and ensure customer satisfaction.