Enterprise Account Leader, EMEA — Remote

Upboundext; Amsterdam; Remote; EUR 120,000 - 180,000; Full time

Job summary

Upbound is redefining infrastructure for the Agentic AI Era. The Global Enterprise Account Manager (GAM) leads a portfolio of enterprise accounts across the EMEA region, driving net revenue retention and expansion.

You will serve as the primary executive relationship owner with IT, platform engineering, and the C-suite, requiring a deep cloud/infrastructure background. You will develop strategic account plans, lead renewals and upsells, coordinate with Legal, Finance and Customer Success, and

Qualifications

• 8+ years managing global enterprise accounts.
• Experience with Fortune 500/G2K engagement.
• Background in cloud/infrastructure and platform tooling.
• Strong negotiation and commercial acumen.
• Familiarity with MEDDPICC in post-sale account management.

Responsibilities

• Own a portfolio of global enterprise accounts with revenue targets and growth.
• Serve as the primary executive relationship owner post-sale across IT, platform engineering, and C-suite.
• Develop and execute account plans mapping customer objectives to Upbound's platform capabilities.
• Lead renewals and expansions, coordinating with Legal, Finance, and Customer Success as needed.
• Drive platform adoption and measurable value with cross-functional teams.
• Forecast and manage risk, maintain health scores, and ensure long-term account success.

Skills

Enterprise account management

C-suite engagement

Cloud/infrastructure background

Negotiation skills

MEDDPICC

Executive communication

Tools

CRM software

Job description

Upbound is redefining infrastructure for the Agentic AI Era. The Global Enterprise Account Manager (GAM) leads a portfolio of enterprise accounts across the EMEA region, driving net revenue retention and expansion.

You will serve as the primary executive relationship owner with IT, platform engineering, and the C-suite, requiring a deep cloud/infrastructure background. You will develop strategic account plans, lead renewals and upsells, coordinate with Legal, Finance and Customer Success, and