EMEA IT Support & Systems Administrator

Merit Medical Systems, Inc.; Maastricht; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working hours

Competitive salaries

Learning opportunities

Internships

Job summary

Merit Maastricht (The Netherlands) is seeking an IT Support Specialist / System Administrator to ensure technology runs smoothly and efficiently. You will troubleshoot hardware and software issues, manage AV equipment, and support workplace IT operations for a growing European HQ.

Join a dynamic team serving Maastricht, Venlo and the EMEA region with opportunities for training, diverse IT responsibilities, and a collaborative work culture in a global medical devices company.

Qualifications

• Associate’s degree in Computer Science or related field with two years’ work experience or five years’ work related experience.
• English speaking/writing/reading required.
• Microsoft server administration experience.
• Cisco switches experience.
• M365 cloud administration experience.
• Thorough knowledge of computer software and hardware.
• Strong spreadsheet and word processing skills.
• Call centre support experience preferred.

Responsibilities

• Collaborate with colleagues to ensure day-to-day operations run smoothly.
• Support Maastricht, Venlo and EMEA sales teams.
• Diagnose, analyse, and solve hardware and software issues.
• Automate software deployment through scripted installs.
• Provide fast, effective end-user support and training on IT systems.
• Maintain Active Directory and M365 users/groups.
• Manage cloud-based telephone/voicemail applications.
• Set up workplaces with laptops, desktops, printers and software.
• Route EMEA requests to the appropriate group in Service Now.
• Maintain IT-related documentation and procedures.
• Operate, monitor and maintain IT infrastructure (Cisco/Aruba).
• Manage AV equipment and support AV tasks for meetings/events.

Skills

English proficiency

Troubleshooting

IT support

Documentation

Call center exp

Education

Associate’s Degree in Computer Science or related field

Tools

Microsoft Server

Cisco switches

M365 administration

Job description

Merit Maastricht (The Netherlands) is seeking an IT Support Specialist / System Administrator to ensure technology runs smoothly and efficiently. You will troubleshoot hardware and software issues, manage AV equipment, and support workplace IT operations for a growing European HQ.

Join a dynamic team serving Maastricht, Venlo and the EMEA region with opportunities for training, diverse IT responsibilities, and a collaborative work culture in a global medical devices company.