EMEA E-Commerce Experience Lead

Nike; Hilversum; On-site; EUR 65,000 - 90,000; Full time

Job summary

Nike is seeking a hands-on UX specialist to own a meaningful portion of the Nike digital consumer journey end-to-end. You will shape standards and playbooks that guide multiple teams and drive results in a matrixed organization.

You will collaborate with Experience specialists, Digital Commerce, Marketing, Capabilities, Integrated Media, and Technology, influencing senior stakeholders and aligning priorities across Nike.com and the Nike App. This role focuses on impact at the EMEA level.

Qualifications

• Prior experience in ecommerce, digital experience, or digital UX.
• Strong analytical skills and confidence using data, consumer insight and web analytics to define opportunities and prioritize action.
• Experience with web analytics platforms such as Adobe Analytics.
• Experience querying data with Databricks or similar platforms (nice to have).
• Experience building a framework, standard, or playbook that other teams adopt and rely on.
• Ability to build effective relationships with senior and cross-functional stakeholders, including external partners where relevant.
• A proactive, structured mindset that brings order to ambiguous or loosely scoped problems.
• Clear communication across seniority levels, from peer specialists to senior stakeholders.

Responsibilities

• Own a strategic area of the EMEA digital consumer journey end-to-end: define the point of view, set priorities, manage stakeholders, communicate and execute.
• Build and maintain the standards, framework, or playbook that other specialists and teams execute against, and keep it current as the business evolves
• Hold cross-functional relationships - spanning Merchandising, Commerce, Analytics, SEO, and Technology, and external agency or vendor partners where relevant - as the trusted voice on your area
• Use web analytics and consumer insight to spot opportunities and translate them into a clear, prioritized point of view the wider team can act on
• Participate in and help shape testing, experimentation, and optimization initiatives that improve the Nike.com and Nike App journey
• Represent EMEA UX standards in conversations that reach beyond your immediate team, including cross-regional or international initiatives as they arise

Skills

Ecommerce / digital UX

Analytics & data-driven decisions

Cross-functional collaboration

Structured problem solving

Clear communication

Stakeholder management

Data-driven storytelling

Tools

Adobe Analytics

Databricks

Job description

Nike is seeking a hands-on UX specialist to own a meaningful portion of the Nike digital consumer journey end-to-end. You will shape standards and playbooks that guide multiple teams and drive results in a matrixed organization.

You will collaborate with Experience specialists, Digital Commerce, Marketing, Capabilities, Integrated Media, and Technology, influencing senior stakeholders and aligning priorities across Nike.com and the Nike App. This role focuses on impact at the EMEA level.