Ecommerce Insight Analyst - Hybrid & Global Growth

HUNKEMOLLER

Hilversum

Hybrid

EUR 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

25 days annual leave

Hybrid work model

Travel abroad up to 2 weeks/year

International work environment

Travel allowance

Hunkemöller Academy access

25% employee discount

Job summary

Hunkemöller in the Netherlands seeks a data-driven BI Analyst to turn data into actionable insights and support retail performance. You will create weekly and monthly reports, develop ecommerce insights on conversion, traffic, returns and profitability, and build dashboards for daily operations and trade analysis.

You will collaborate with ecommerce, logistics and customer service, manage stakeholders, and present results to the business.

Qualifications

Great analytical skills and a structured approach to projects.
Bachelor or Master degree in Analytics or Business Studies.
Omnichannel/ecommerce experience in a retailer or B2C environment.
Experience in creating dashboards in Looker/Tableau/GA/SAP.
Excellent English, strong stakeholder management and proactive attitude.

Responsibilities

Provide weekly and monthly reporting to support business decisions.
Create ecommerce insights on conversion, web/app traffic, returns and profitability.
Discuss trends with ecommerce, logistics, customer service and 3rd party leaders.
Proactively find improvements on critical KPIs and participate in forecasting.
Set targets, monitor progress and analyze impact.
Build dashboards to support daily operations and trade analysis.
Present results to the business and train users on insights.
Act as liaison between business and IT to communicate requirements.
Observe operations and identify improvements to drive store operations.