Ecommerce Analytics & Insights Lead (Hybrid)

HunkemÃ¶ller

Hilversum

Hybrid

EUR 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

25 days annual leave

Hybrid work model

Work from abroad up to 2 weeks/year

International work environment

Travel allowance

Hunkemöller Academy

25% employee discount

Job summary

Hunkemöller is seeking a data-driven analytics professional to drive ecommerce insights and reporting across conversion, traffic, and profitability. You will build dashboards, discuss trends with ecommerce, logistics, and customer service leaders, and forecast alongside finance teams.

You will collaborate with business owners to define BI/IT needs, translate requirements to IT, and present findings to stakeholders. English proficiency and a proactive, adaptable mindset are essential.

Qualifications

Bachelor or Master degree in (Business) Analytics or Business Studies.
Gained omnichannel/ecommerce experience in a retailer or B2C environment as analyst, business controller or (project)manager for at least 4 years.
Experience with digital technologies, omnichannel marketing, and eCommerce solutions and practices.
Experience creating dashboards in analytical environments (Looker, Tableau, GA, SAP).
Excellent English written and verbal communication; MS Office proficiency.

Responsibilities

Provide weekly and monthly reporting to support business decisions.
Create ecommerce insights on conversion, web/app traffic, returns, profitability.
Discuss trends with ecommerce, logistics, customer service and 3rd party leaders.
Proactively identify improvements on core KPIs and forecast/budget.
Build dashboards to support daily operations and trade analysis.
Present results to the business and train users on insights.