Duty Manager Intern: Elevate Guest Experience & Operations

Moxy Hotels managed by Hotel Co 51 UK; Amsterdam; On-site; EUR 7,000 - 11,000; Full time

Job summary

Courtyard Amsterdam is seeking a Duty Manager Trainee to join a collaborative team and contribute to hotel development. You will report to the Duty Manager and support operations across departments during peak times.

The role emphasizes proactive problem solving, guest satisfaction, and assisting management in daily activities. This internship starts September 2026 and offers exposure to hotel operations in a renowned brand environment.

Responsibilities

• Support various departments during busy moments.
• Handle guest complaints and problems with a proactive approach.
• Ensure guest satisfaction is a priority.
• Assist in quality control of rooms and suites.
• Handle VIP guest recognition and alert the team.

Job description

Courtyard Amsterdam is seeking a Duty Manager Trainee to join a collaborative team and contribute to hotel development. You will report to the Duty Manager and support operations across departments during peak times.

The role emphasizes proactive problem solving, guest satisfaction, and assisting management in daily activities. This internship starts September 2026 and offers exposure to hotel operations in a renowned brand environment.