Duty Manager - Corendon Amsterdan Schiphol Airport

Corendon Hotels & Resorts; Netherlands; Remote; EUR 28,000 - 31,000; Full time

Benefits offered by this job

Marriott discounts

Mondi restaurants 25% off

Spa & wellness discounts

2 free massages per year

Staff events

Personal coaching

"Know Where You Work" experience with

Job summary

Corendon Hotels & Resorts in Amsterdam is seeking a dedicated and energetic Duty Manager to lead daily operations and ensure excellent guest service. You will supervise and coordinate teams, optimize processes, handle complaints, and collaborate across departments to deliver a seamless guest experience.

The role requires hospitality experience, calm leadership under pressure, and strong communication in English.

Qualifications

• Experience in hospitality and guest service is essential.
• Proven leadership and team-management abilities.
• Strong communication and customer service orientation.

Responsibilities

• Supervision and coordination of daily activities.
• Optimize operational processes for maximum efficiency.
• Handle complaints and resolve operational challenges.
• Lead the team to deliver a higher level of service.
• Collaborate with other departments to ensure a seamless guest experience.

Skills

Hospitality experience

Leadership

English language

Customer service

Communication skills

Team coordination

Job description

At Corendon, you step into a dynamic, international work environment where energy, style, and a strong sense of connection come together. Here, you’re not just a colleague, you become part of a close-knit family driven by passion, ambition, and hospitality. This is the core of our culture and the essence of the Corendon DNA.

We believe that work is more than just a job. It’s a place where you can be yourself, where you build something meaningful together with your colleagues, and where your efforts are truly valued. You’ll feel it not only in the atmosphere, but also in everything we offer you.

What is in it for you?

• A full-time salary between €2.505,04,- and €2.800,- per month




• A stylish, dynamic, and international work environment




• A unique opportunity to become part of a fun, friendly, and enthusiastic team




• Special discounted rates at over 9,000 Marriott hotels worldwide for you, your family, and your friends




• Personal coaching and training to support you in your daily work




• A \"Know Where You Work\" experience: stay overnight in the hotel and enjoy a delicious dinner to fully immerse yourself in the guest experience




• Plenty of social activities, such as Associate Appreciation Week, our annual staff party, Friday afternoon drinks, and fun team outings




• Exclusive discounts at Corendon, our tour operator — not just for you, but for friends and family too




• Want to try one of our Mondi restaurants? Enjoy a 25% discount on your total bill




• Need a moment to recharge? Enjoy generous discounts at our in-house spa & wellness, plus 2 FREE massages per year

Join the Corendon Family as our new Duty Manager!

Are you ready for a leadership role in which you make a difference? We are looking for a dedicated and energetic Duty Manager to join our dynamic team!

As a Duty Manager you are the point of contact in our company. You will be responsible for ensuring the smooth running of daily operations and providing excellent service to our guests. You coordinate and manage the team, ensuring a positive working environment.

What does the role involve?

• Supervision and coordination of daily activities.


• Optimizing operational processes for maximum efficiency.


• Complaints handling and solving operational challenges.


• Lead the team and ensure a higher level of service.


• Working in collaboration with other departments to ensure a seamless guest experience.

• You naturally have a smile and a customer-friendly appearance. You love interaction withguests.


• Experience in Hospitality.


• Does not avoid difficult conversations.


• Coordinates work and instructions with ease and provides support where necessary


• Identifies and reports possible improvements in working methods and procedures, such as the Standard Operating Procedures


• In addition to quality, also monitors the well-being of guests and staff. You ensure order and safety in the hotel


• Shifts easily. You prevent and handle complaints in consultation with the Front Office Manager and the departments involved


• Know exactly what is going on and which events and parties are taking place in the hotel.


• You are accessible, someone who inspires colleagues and whom people dare to ask questions. With your management experience, you are not easily fooled and you put everyone at ease.


• You can speakthe English language;