Dutch Technical Support Specialist — Lisbon (On-site)

Cbtalents; Groningen; On-site; EUR 19,000 - 23,000; Full time

Benefits offered by this job

Health insurance from day 1

Free health insurance after 6 months

Relocation package

International and multicultural team

Job summary

CBTalents in Lisbon is hiring a Dutch-speaking Technical Customer Service professional to join an international digital search engine support team. This on-site role starts May 2026 and offers a structured compensation package and relocation support.

You will assist Dutch users via phone, email and chat, troubleshoot issues, document interactions, and collaborate with global colleagues to deliver a high-quality, multilingual service experience.

Qualifications

• Dutch language proficiency at C1–C2 level.
• Strong communication and problem-solving skills.
• Ability to work in a dynamic, fast-paced environment.
• Open to feedback and continuous improvement.
• Willingness to work on-site in Lisbon.

Responsibilities

• Provide technical customer support via phone, email, and chat.
• Assist users with product, service, and account inquiries.
• Troubleshoot issues and guide users toward solutions.
• Document all interactions accurately.
• Deliver high levels of customer satisfaction.
• Collaborate with internal teams to improve processes and user experience.

Skills

Dutch language proficiency (C1–C2)

Communication skills

Problem-solving

Adaptability in fast-paced env

On-site in Lisbon

Job description

CBTalents in Lisbon is hiring a Dutch-speaking Technical Customer Service professional to join an international digital search engine support team. This on-site role starts May 2026 and offers a structured compensation package and relocation support.

You will assist Dutch users via phone, email and chat, troubleshoot issues, document interactions, and collaborate with global colleagues to deliver a high-quality, multilingual service experience.