Dutch Customer Advisor – Lisbon, Portugal

LJ Global Horizon; Amsterdam; On-site; EUR 13,000 - 20,000; Full time

Job summary

LJ Global Horizon is seeking Dutch-speaking Customer Advisors to join our international team in Lisbon. You will support customers via phone, email, chat or social media, delivering high-quality service and representing the brand.

This role offers a full relocation package, an on-site work setup in Lisbon, and the opportunity to gain international experience with a vibrant European capital.

Qualifications

• Native or near-native Dutch speaker.
• Good command of English (B2 or higher).
• Strong communication and problem-solving skills.
• Customer-oriented mindset.

Responsibilities

• Handle inbound contacts via phone, email, chat, or social media.
• Provide accurate information and solutions in a professional manner.
• Ensure high customer satisfaction and brand representation.

Skills

Dutch language

Customer service

Communication

Problem solving

Customer focus

On-site Lisbon

Job description

Dutch Customer Advisor – Lisbon, Portugal

About the job Dutch Customer Advisor – Lisbon, Portugal

Location: Lisbon (On-site)
Language Requirements: Dutch (native or C2) & English (B2+)

About the Role

We are looking for Dutch-speaking Customer Advisors to join our international team in Lisbon. You will support customers for a global brand, delivering high-quality service via phone, email, chat, or social media, while enjoying life in one of Europe’s most vibrant capitals.

This role is ideal for candidates who want to work abroad, gain international experience, and benefit from a full relocation package.

Handle inbound customer contacts via multiple channels

Provide accurate information and solutions in a professional manner

Ensure high customer satisfaction and brand representation

Native or near-native Dutch speaker

Good command of English (B2 or higher)

Strong communication and problem-solving skills

Customer-oriented mindset

Ability to work on-site in Lisbon

Previous customer service experience is a plus, but not mandatory

Special Benefits for Our International Employees

• Yearly Complimentary Flight Hometo your home country (within the EU)

Option to live in a company-rented shared apartment in the Lisbon area

Available for at least the first 14 months

Fully furnished apartments including:

Cable TV & Wi-Fi

All utilities covered (water, electricity, gas, internet)

Full-time position

Start date communicated during the recruitment process