Dutch Speaking Customer Experts for an Electronics Leader - Work In Athens

Mercier Consultancy Group; Netherlands; On-site; EUR 20,000 - 27,000; Full time

Benefits offered by this job

Relocation package

Private health insurance

Performance bonus

13th/14th salaries

Training program

Job summary

Mercier Consultancy Group is sourcing candidates for a Dutch Speaking Customer Experts role with an electronics leader in Athens, Greece. You will provide technical support, engage with customers across channels, and act as a brand ambassador while collaborating with international teams.

It is a on-site position in Greece requiring native Dutch, with relocation and training included, plus a competitive monthly salary and a performance bonus.

Qualifications

• Native or fluent Dutch (spoken and written) is mandatory.
• Passion for technology and consumer electronics.
• Excellent communication skills and a customer-centric mindset.
• Valid EU passport.
• Previous experience in customer service or technical support is a plus.

Responsibilities

• Provide high-level technical support for premium consumer electronics via phone, email, and chat.
• Troubleshoot software and hardware issues to ensure user satisfaction.
• Educate customers on features and benefits of electronics technology.
• Maintain detailed customer records and provide feedback on product trends.
• Act as a brand ambassador, upholding high standards for a global electronics leader.
• Collaborate with international teams to resolve complex issues.
• Ensure SLAs are met with professional, helpful communication.

Skills

Dutch language

Technical support

Customer service

Communication skills

Team collaboration

Multicultural environment

Job description

Dutch Speaking Customer Experts for an Electronics Leader

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international staffing firm, specializing in connecting top-tier talent with world-class opportunities across Europe. We take pride in our ability to match skilled professionals with industry leaders, ensuring a seamless career transition and exceptional growth potential.

Job Overview

We are currently sourcing candidates for the Dutch Speaking Customer Experts for an Electronics Leader position in Greece. If you are a tech enthusiast looking for Dutch-speaking jobs in a vibrant international setting, this role offers the perfect blend of technical support and customer engagement within the booming consumer electronics sector.

Key Responsibilities

• Provide high-level technical support for premium consumer electronics, including smartphones, wearables, and home appliances.
• Troubleshoot software and hardware issues via phone, email, and chat to ensure optimal user satisfaction.
• Educate customers on the features and benefits of the latest consumer electronics technology.
• Maintain detailed customer records and provide accurate feedback on product trends and common technical queries.
• Act as a brand ambassador for our client, maintaining the high standards expected by a global electronics leader.
• Collaborate with international teams to resolve complex customer issues efficiently.
• Ensure all service level agreements (SLAs) are met while maintaining a professional and helpful tone.
• Native or fluent Dutch (spoken and written) is mandatory for this role.
• A passion for technology and a genuine interest in the consumer electronics industry.
• Excellent communication skills and a customer-centric mindset.
• Valid EU passport (mandatory).
• Previous experience in a customer service or technical support environment is a plus.
• Ability to work effectively in a multicultural, on-site environment in Athens.

What We Offer

• Competitive Monthly Salary.
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary).
• Monthly Performance Bonus to reward your dedication and results.
• Fully Paid Relocation Package (flight, transfer, hotel) included for all international hires.
• Comprehensive, fully paid initial training program on consumer electronics systems.
• Private health insurance.
• And Much More, including ongoing career development and a vibrant team culture.

Life in Greece

Embrace the opportunity to live and work in Greece, a country renowned for its breathtaking landscapes, historical landmarks, and world-famous Mediterranean climate. Securing one of these Dutch-speaking jobs allows you to experience the authentic warmth of the local culture, where the sun shines for over 300 days a year, making Greece the ideal backdrop for a work-life balance like no other.

Beyond the office, your relocation to Greece opens doors to incredible food, nightlife, and a rich history. When looking for the best jobs in Greece, our candidates find that the combination of professional advancement and the relaxed coastal lifestyle creates an unforgettable experience. Join us in Athens and discover why so many professionals choose to make Greece their new home.