Dutch-speaking Microsoft 365 & AI Support Engineer (On-site)

Amoria Bond; Zuid-Holland; On-site; EUR 36,000 - 51,000; Full time

Job summary

Amoria Bond is recruiting for a healthcare ICT shared centre in the Netherlands. The role focuses on user support, Microsoft 365, workplace management and introducing practical AI solutions across the organization.

Requirements include MBO+ ICT level, hands-on AI experience with ChatGPT or Generative AI, and knowledge of Topdesk/ITIL or Microsoft Autopilot. On-site work in the Drechtsteden region is expected.

Qualifications

• MBO+ ICT level required for the role.
• Hands-on AI literacy with ChatGPT or Generative AI.
• Experience in user support and workplace management.
• Familiarity with Topdesk, ITIL and/or Microsoft Autopilot.
• Strong communication and customer-service skills.
• Proactive, hands-on and problem-solving mindset.
• Based in or near the Drechtsteden region.

Responsibilities

• Provide 1st/2nd-line user support and workplace management.
• Assist the introduction of practical AI solutions across the organization.
• Handle tickets via Topdesk and coordinate with MSP for infrastructure.

Skills

AI literacy

User support

Workplace management

Communication skills

Proactive problem-solving

ChatGPT / Generative AI

Education

MBO+ ICT level

Tools

Topdesk

ITIL

Microsoft Autopilot

Job description

Amoria Bond is recruiting for a healthcare ICT shared centre in the Netherlands. The role focuses on user support, Microsoft 365, workplace management and introducing practical AI solutions across the organization.

Requirements include MBO+ ICT level, hands-on AI experience with ChatGPT or Generative AI, and knowledge of Topdesk/ITIL or Microsoft Autopilot. On-site work in the Drechtsteden region is expected.