Dutch Speaking Customer Support | Relocation to Portugal (EU)

Cross Border Talents; Monster; On-site; EUR 22,000 - 32,000; Full time

Benefits offered by this job

Flight tickets provided

Accommodation provided

Health insurance

Relocation support

Paid training

Job summary

Cross Border Talents is hiring a Dutch-speaking Customer Support professional to join its international team in Portugal. The role offers full relocation coverage, flight tickets, accommodation support, health insurance, and a paid training program.

No prior experience required, and English proficiency at B2 level is expected. Responsibilities include handling inquiries via phone, email, chat, or social media, resolving issues promptly, and maintaining accurate records while following company

Qualifications

• Dutch language proficiency at C1 or higher.
• English language proficiency at B2 or higher.

Responsibilities

• Answer customer inquiries via phone, email, chat, or social media.
• Resolve complaints professionally and promptly.
• Provide accurate information about products, services, and policies.
• Maintain detailed records of customer interactions.
• Escalate complex issues to the appropriate department when needed.

Skills

Dutch C1

English B2

Job description

Dutch Speaking Customer Support – Relocation to Portugal

Ready to work under the sun and build an international career?
Join a global company in Portugal with full relocation covered.

Whats in it for you?

• Competitive salary + performance bonuses
• Flight tickets paid by the company
• Company-supported accommodation
• Health insurance
• International work environment
• Paid training – no experience required

Requirements

• Dutch C1 or higher
• English B2 or higher
• EU citizenship or valid Portuguese work permit

Key Responsibilities

• Respond to customer inquiries via phone, email, chat, or social media
• Resolve customer complaints and issues in a professional and timely manner
• Provide accurate information about products, services, and company policies
• Maintain detailed and accurate records of customer interactions
• Escalate complex issues to the appropriate department when required
• Follow company guidelines, quality standards, and performance metrics
• Ensure high levels of customer satisfaction and service quality

Location: Portugal

Start your international journey now.