Dutch-Speaking Customer Support Pro – Amsterdam HQ

SumUp; Amsterdam; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Annual learning & development budget of €2000

Free meals

30-day sabbatical after 3 years

Referral bonus for new hires

Job summary

SumUp is seeking a Customer Support Agent who is fluent in Dutch and English to join our Amsterdam HQ. In this role, you will manage customer demands, ensuring high-quality service and diverse communication channels.

As part of our team, you will benefit from a €2000 annual learning budget, free meals, and the opportunity to work in a dynamic, inclusive environment. Join us in empowering small businesses!

Qualifications

• Fluent in Dutch and English.
• Outstanding communication skills and customer-oriented attitude.
• Ability to solve problems effectively.

Responsibilities

• Managing and prioritising customer demands.
• Providing unwavering quality service.
• Communicating with customers via calls, emails, and chats.

Skills

Fluent in Dutch and English

Problem-solver

Outstanding communicator

Customer-oriented

Flexible to work on a shift rotating schedule

Job description

SumUp is seeking a Customer Support Agent who is fluent in Dutch and English to join our Amsterdam HQ. In this role, you will manage customer demands, ensuring high-quality service and diverse communication channels.

As part of our team, you will benefit from a €2000 annual learning budget, free meals, and the opportunity to work in a dynamic, inclusive environment. Join us in empowering small businesses!