Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided

Next Job Abroad; Den Haag; Remote; EUR 22,500 - 27,500; Full time

Benefits offered by this job

Career growth opportunities

International & diverse work environment

Competitive performance bonuses

Hybrid working setup

Health care benefits

Fully paid training

Relocation package

Job summary

A leading recruitment agency is seeking a Dutch Speaking Customer Support Agent to join their iGaming team in Malta. The role offers relocation support and involves delivering excellent customer service while navigating products. Ideal candidates will be enthusiastic and possess strong communication skills, with opportunities for career growth in a vibrant work environment. The company offers competitive bonuses and health benefits.

Qualifications

• Previous experience in customer service or a similar environment is a plus.
• Excited to relocate to Malta and dive into a vibrant culture.
• A passion for gaming and insights into the iGaming industry will set you apart.

Responsibilities

• Deliver top-notch customer service through chat, email, and phone.
• Resolve queries and concerns with a friendly and professional approach.
• Guide customers in navigating our products and services.
• Collaborate with a dynamic team to maintain outstanding service levels.

Skills

Fluent in Dutch

Proficient in English

Customer satisfaction focus

Strong communication skills

Multitasking ability

Tools

CRM systems experience

Customer support tools

Job description

Overview

Dutch Speaking - Customer Support Agent iGaming in Malta - Relocation Provided. Join Next Job Abroad as a Dutch Speaking Customer Support Agent in Malta. This role offers relocation support and the opportunity to work in the iGaming sector.

Responsibilities

• Deliver top-notch customer service through chat, email, and phone to our valued Dutch-speaking clients
• Resolve queries and concerns with a friendly and professional approach
• Guide customers in navigating our products and services, enhancing their gaming experience
• Collaborate with a dynamic team to maintain an outstanding level of service
• Document customer interactions accurately in our CRM system
• Collect and share customer feedback to help shape better service experiences
• Participate in engaging training sessions to boost both your product knowledge and service skills

Requirements

• Fluent in Dutch and proficient in English; additional languages are a bonus
• Previous experience in customer service or a similar environment is a plus
• Outstanding communication and interpersonal skills with a keen focus on customer satisfaction
• Adept at multitasking and thriving in a fast-paced environment
• Experience with CRM systems and customer support tools is an advantage
• Excited to relocate to Malta and dive into a vibrant culture
• A passion for gaming and insights into the iGaming industry will set you apart

Benefits

• Career growth opportunities in a renowned iGaming company
• International & diverse work environment
• Competitive performance bonuses
• Lower cost of living in Malta and a Mediterranean lifestyle
• Hybrid working setup
• Yearly salary €25,000 excluding bonuses
• Health care benefits and numerous other discounts
• Fully paid training by certified instructors
• State of the art premises with relaxing break areas
• Special events and community & social responsibility initiatives
• Work for a Great Place to Work-Certified Company
• Relocation package (reviewed case by case)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Customer Service

Industries

• IT Services and IT Consulting

Note: This description reflects the information provided and does not include extraneous extraneous job board boilerplate.