Dutch Speaking Customer experts for SquareTrade - Work In Athens, Greece

Mercier Consultancy Group; Netherlands; On-site; EUR 20,000 - 31,000; Full time

Benefits offered by this job

Competitive monthly salary

13th and 14th salaries

Fully paid training

Health insurance

Relocation package to Greece

Monthly performance bonus

Career development opportunities

Job summary

Mercier Consultancy Group in Greece seeks Dutch-speaking customer experts for SquareTrade to support insurance policyholders on-site in Athens. We offer a competitive monthly salary and a fully paid relocation package to Greece.

In this role you will handle inquiries, manage claim documentation, explain coverage details, and collaborate with cross-functional teams to improve service delivery. Fluency in Dutch and excellent communication are essential; prior insurance experience is a plus but not

Qualifications

• Must be fluent in Dutch (spoken and written).
• Excellent communication and problem-solving skills.
• Experience in customer service or insurance is a plus but not required.

Responsibilities

• Provide high-level support for insurance policyholders, addressing inquiries with precision and professionalism.
• Manage insurance claim documentation and ensure regulatory standards are met within SquareTrade framework.
• Explain complex insurance coverage details to customers in a clear, accessible manner.
• Maintain high customer satisfaction by resolving insurance-related issues efficiently.
• Collaborate with cross-functional teams to improve service delivery and insurance product knowledge.
• Stay updated on latest industry trends and developments within the global insurance market.
• Process claims accurately, ensuring compliance with company protocols and regional laws.

Skills

Dutch fluency

Communication

Problem solving

Customer service

Insurance knowledge

Job description

Dutch Speaking Customer experts for SquareTrade

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm dedicated to connecting top-tier talent with industry-leading global brands. We pride ourselves on facilitating career growth while ensuring our candidates find success in exciting new international environments.

Job Overview

We are currently searching for dedicated professionals to join our team as Dutch Speaking Customer experts for SquareTrade position in Greece. This is a unique opportunity to advance your career within the insurance sector while working in a vibrant, international hub located in the heart of Athens.

Key Responsibilities

• Provide high-level support for insurance policyholders, addressing inquiries with precision and professionalism.

• Manage insurance claim documentation and ensure all regulatory standards are met within the SquareTrade framework.

• Explain complex insurance coverage details to customers in a clear, accessible manner.

• Maintain high levels of customer satisfaction by resolving insurance-related issues efficiently.

• Collaborate with cross-functional teams to improve service delivery and insurance product knowledge.

• Stay updated on the latest industry trends and developments within the global insurance market.

• Process claims accurately, ensuring compliance with both company protocols and regional insurance laws.

• Native or fluent Dutch (spoken and written).

• Valid EU passport (mandatory).

• Strong desire to build a career within the insurance industry.

• Excellent communication and problem-solving skills, perfect for one of the top Dutch-speaking jobs currently available.

• Previous experience in customer service or insurance is an advantage, but not strictly required.

• Ability to thrive in an on-site international corporate environment.

What We Offer

• Competitive Monthly Salary.
• 2 Extra Salaries Per Year (13th and 14th salary).
• Fully Paid Training programs for your insurance certification.
• Health Insurance coverage.
• Fully Paid Relocation Package (flight, transfer, hotel) to support your move to Greece.
• Monthly Performance Bonus for high-achieving professionals.
• Career development opportunities in one of the leading Dutch speaking jobs in Greece.
• And Much More…

Life in Greece

Living and working in Greece offers an unparalleled lifestyle characterized by Mediterranean sunshine, historic culture, and a welcoming social environment. Choosing from the best jobs in Greece allows you to experience the perfect balance of professional ambition and leisure, whether you are exploring ancient ruins or relaxing on the beautiful beaches.

Our comprehensive relocation package ensures that your transition to your Dutch Speaking Customer experts for SquareTrade position in Greece is seamless. From the world-renowned cuisine to the exceptionally high quality of life, Greece provides an ideal backdrop for your next career chapter. We invite you to discover why so many professionals choose to build their future in Greece with the support of Mercier Consultancy Group.