Dutch-Speaking Customer Advisor in Athens - Relocation

The Lemon Consulting; Rotterdam; On-site; EUR 15,000 - 18,000; Full time

Benefits offered by this job

Relocation support

25 days annual leave

Meal allowance

Performance bonus

Job summary

The Lemon Consulting is seeking a Customer Service Representative for an on-site role in Athens, Greece. The position is full-time with a salary of 1,500 EUR per month paid in 14 monthly installments; relocation support and a 21-day accommodation package are provided.

You will handle client inquiries, act as main contact via phone, and assist with rooms, rates, and availability. Fluency in Dutch and English is required, flexible shifts include mornings, weekends, and afternoons.

Qualifications

• Native/fluent in Dutch and fluent in English (B2), both written and spoken.
• Able to cover morning, weekend and afternoon shifts on rotation.
• Tech-savvy with MS Office products.

Responsibilities

• Handle all incoming contacts from clients/guests.
• Serve as main contact via telephone with clear, professional communication.
• Develop knowledge to answer queries and resolve issues.
• Answer questions about rooms, rates and availability, extranet usage.
• Use tools and processes to provide accurate information.
• Ensure high levels of client service and a positive partner experience.

Skills

Dutch (native/fluent)

English (B2+)

MS Office

Tools

MS Office

Job description

The Lemon Consulting is seeking a Customer Service Representative for an on-site role in Athens, Greece. The position is full-time with a salary of 1,500 EUR per month paid in 14 monthly installments; relocation support and a 21-day accommodation package are provided.

You will handle client inquiries, act as main contact via phone, and assist with rooms, rates, and availability. Fluency in Dutch and English is required, flexible shifts include mornings, weekends, and afternoons.