Dutch-Speaking After-Sales Specialist - Remote (Greece)

Cross Border Talents; Rotterdam; À distance; EUR 15 000 - 17 000; Plein temps

Avantages offerts par ce poste

Performance bonus

Training bonus

Relocation support

Onboarding and training

Career progression

Résumé du poste

Cross Border Talents is seeking a Dutch-speaking Customer Expert – After-Sales Support to join an international team. The role is remote from Greece, with relocation to Greece mandatory, and an 8-month contract.

The position requires Dutch C1 and English B2, and offers a gross monthly salary of €1,300–€1,500 along with performance bonuses and onboarding training. You will assist customers with product issues, claims, and service requests, guiding them through troubleshooting steps and ensuring a

Qualifications

• Dutch proficiency at C1 level.
• English proficiency at B2 level.
• Good computer skills and comfort with various tools.

Responsabilités

• Assist Dutch-speaking customers via phone, chat, and email.
• Handle after-sales inquiries, product issues, claims, and service requests.
• Guide customers through troubleshooting steps and clearly explain solutions.
• Address complaints with empathy and a solution-oriented approach.
• Coordinate repairs or referrals to specialized teams when needed.
• Follow up on cases to ensure effective resolution.
• Record customer interactions accurately in the system.
• Maintain high service quality and customer satisfaction.

Connaissances

Dutch language (C1)

English language (B2)

Description du poste

Cross Border Talents is seeking a Dutch-speaking Customer Expert – After-Sales Support to join an international team. The role is remote from Greece, with relocation to Greece mandatory, and an 8-month contract.

The position requires Dutch C1 and English B2, and offers a gross monthly salary of €1,300–€1,500 along with performance bonuses and onboarding training. You will assist customers with product issues, claims, and service requests, guiding them through troubleshooting steps and ensuring a