Level Up in Europe: Dutch Customer Support Consultant in Sofia

Next Job Abroad; Nijmegen; On-site; EUR 17,670 - 21,166; Full time

Benefits offered by this job

Steady monthly salary

€1500 Relocation Bonus

21 Days Free Hotel Stay

4 Weeks of Paid Training

Job summary

Next Job Abroad is seeking Customer Support Consultants in Nijmegen. This role involves assisting users with daily app troubleshooting while enjoying a vibrant city life after hours. Requires fluency in Dutch, good English skills, and a desire to experience a new culture.

Enjoy benefits like a steady gross salary of €1.740, a €1500 relocation bonus, and 21 days free hotel stay upon arrival. Join us for 4 weeks of paid training to make new friends and get comfortable with your tools.

Qualifications

• Fluency in Dutch and good professional English is essential.
• Must be willing to relocate and commit for at least 1 year.
• EU work rights (EU Passport) required.

Responsibilities

• Assist users with non-technical troubleshooting via chat, email, and phone.
• Ensure a friendly and helpful communication style.
• Work Monday to Friday from 10:00 to 19:00.

Skills

Fluency in Dutch

Solid professional English skills

Good computer skills

Naturally helpful personality

Job description

Overview

Next Launch Date: 12.06 (The ultimate summer upgrade!)

Looking for an international adventure with a solid routine?

If you speak Dutch and want a straightforward, highly social job where you can fully log off and enjoy city life after hours, we've got you covered.

We are hiring Customer Support Consultants to help users with their everyday favourite digital apps, mobile wallets, and family streaming accounts.

No technical coding or engineering degree required.

If you're the person your family calls when their app store or digital payment account acts up, you already have the skills we need!

Your Day-to-Day

• Helping users via chat, email, and phone with everyday, non-technical troubleshooting (think: unblocking accounts, fixing subscription issues, sorting out digital wallets).
• Keeping it friendly, helpful, and solution-oriented.
• The Shift Schedule: 10:00 - 19:00 (Monday to Friday only—weekends are 100% yours!).

Requirements

• Fluency in Dutch + solid professional English skills.
• A naturally helpful personality—you like talking to people and sorting out quick puzzles.
• Good computer skills (if you can manage live chats, emails, and phone tools smoothly, you're set).
• Ready to move abroad, experience a new culture, and commit for at least 1 year.
• Valid EU work rights (EU Passport).

Benefits

• Paycheck: steady monthly gross salary in Euros: €1.740
• €1500 Gross Relocation Bonus (paid in 2 instalments) – to support relocation and initial rent costs.
• 21 Days Free Hotel Stay: we cover your first 3 weeks of accommodation on arrival while our local team physically guides you to find your perfect long-term flat in Sofia.
• 4 Weeks of Paid Training: hang out, learn the tools, and make friends before you even handle your first piece of live content.