Downstream Sales Manager

Baker Hughes Company; Delft; On-site; EUR 90,000 - 140,000; Full time

Benefits offered by this job

Contemporary work‑life balance

Private medical care

Life insurance and disability

Tailored financial programs

Additional elected/voluntary benefits

Job summary

Baker Hughes is seeking a Downstream Sales Manager in the Netherlands to drive strategic growth in refining and chemical markets. You will build relationships with senior customer stakeholders and lead complex sales cycles across multinational accounts.

You will develop and execute sales strategies, manage portfolio performance, and collaborate with product, technical, operations and commercial teams to deliver value and profitability.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, Sciences, or a related technical discipline.
• Experience in refining, petrochemical, industrial water treatment, or downstream chemical operations.
• Experience in downstream refining sales and customer relationship management.
• Proven track record of delivering sustainable top‑line and bottom‑line growth.
• Strong commercial and financial acumen, including portfolio P&L management.
• Experience developing/executing sales strategies across complex organizations.
• Understanding of customer requirements, market dynamics and industry trends.
• Experience managing complex sales opportunities with multiple stakeholders.
• Strong commercial negotiation skills.
• Excellent verbal and written communication, with ability to influence executives.
• Collaborative, stakeholder management and cross‑functional teamwork.
• Willing to travel up to 50% for customer engagement and growth.

Responsibilities

• Develop and execute strategic and tactical sales plans to drive growth across assigned territories.
• Build and maintain strong relationships with key customer stakeholders at corporate and refinery levels.
• Identify, qualify, and pursue new business opportunities with existing and prospective customers.
• Manage complex sales cycles with multiple decision‑makers, technical teams and business stakeholders.
• Lead customer engagement activities to support long‑term partnerships and retention.
• Perform portfolio management to understand requirements, identify growth opportunities and optimize profitability.
• Manage portfolio P&L performance and support revenue and margin growth initiatives.
• Collaborate with product, technical, operations and commercial teams for project execution and customer satisfaction.
• Apply innovative technologies and commercial approaches to create competitive advantage and value for customers.
• Manage customer contracts and commercial agreements to maximize profitability while ensuring satisfaction.
• Monitor market trends, activities and customer needs to support strategic decisions.
• Support business planning, forecasting and pipeline management to achieve targets.
• Act as trusted advisor by providing insights and solutions addressing operational and commercial challenges.

Skills

Strategic selling

Relationship management

Portfolio management (P&L)

Travel up to 50%

Executive engagement

Negotiation skills

Cross-functional collaboration

Communication skills

Customer relationship management

Commercial/financial acumen

Education

Bachelor’s degree in Engineering, Chemistry, Sciences or related technical discipline

Job description

Downstream Sales Manager

Are you passionate about building strategic customer relationships and driving commercial growth within the refining and chemical industry? Do you have a proven track record of delivering profitable growth, managing complex sales cycles, and partnering with customers to develop long‑term business relationships? Join our Team At Baker Hughes, we are committed to delivering innovative chemical solutions and services that help our customers improve operational performance, enhance reliability, and achieve their business objectives. Our teams work collaboratively across regions and functions to provide industry‑leading expertise, technology, and customer support that drives sustainable growth and long‑term value. Partner with the best

Key Responsibilities

• Developing and executing strategic and tactical sales plans aligned with customer business objectives to drive sustainable growth across assigned territories.
• Building and maintaining strong relationships with key customer stakeholders at both corporate and refinery levels.
• Identifying, qualifying, and pursuing new business opportunities with existing and prospective customers.
• Managing complex sales cycles involving multiple decision‑makers, technical teams, and business stakeholders.
• Leading customer engagement activities that support long‑term partnership development and customer retention.
• Performing portfolio management activities to understand customer requirements, identify growth opportunities, and optimize portfolio profitability.
• Managing portfolio P&L performance and supporting initiatives that maximize revenue and margin growth.
• Collaborating with product, technical, operations, and commercial teams to ensure successful project execution and customer satisfaction.
• Applying innovative technologies, solutions, and commercial approaches to create competitive advantage and deliver customer value.
• Managing customer contracts and commercial agreements to maximize profitability while ensuring compliance and customer satisfaction.
• Monitoring market trends, competitive activities, and customer needs to support strategic decision‑making and business development initiatives.
• Supporting business planning, forecasting, and pipeline management activities to achieve sales targets and growth objectives.
• Acting as a trusted advisor to customers by providing insights and solutions that address operational and commercial challenges.

Fuel Your Passion

• Have a Bachelor's degree in Engineering, Chemistry, Sciences, or a related technical discipline.
• Have experience in refining, petrochemical, industrial water treatment, or downstream chemical operations.
• Have experience in downstream refining sales and customer relationship management.
• Demonstrate a proven track record of delivering sustainable top‑line and bottom‑line growth.
• Possess strong commercial and financial acumen, including experience managing portfolio P&L performance.
• Have experience developing and executing sales strategies across complex customer organizations and multiple market segments.
• Demonstrate a comprehensive understanding of customer requirements, market dynamics, and industry trends.
• Have experience managing complex sales opportunities involving multiple stakeholders and decision‑makers.
• Demonstrate strong commercial negotiation skills.
• Possess excellent verbal and written communication skills, with the ability to influence and engage stakeholders at all organizational levels, including executive leadership.
• Demonstrate strong collaboration, stakeholder management, and customer relationship‑building skills in cross‑functional environments.
• Be willing and able to travel up to 50% to support customer engagement and business growth activities.
• Have a strong commitment to customer service and delivering business results in a team‑oriented environment.
• Preferred to have experience in refining, midstream, specialty chemical sales, or related downstream chemical applications.
• Preferred to have experience engaging and selling at executive and C‑suite levels within large global organizations.
• Preferred to have experience negotiating commercial agreements in downstream, refining, or midstream markets.
• Preferred to have experience managing strategic multinational customer accounts.
• Preferred to have a strong understanding of refining operations, petrochemical processes, and industrial chemical applications.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer flexible working patterns in line with local policy and business needs.

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We invest in the health and well‑being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other.

Working for you

• Contemporary work‑life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits

The Baker Hughes internal title for this role is: Sales Manager - Sales

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry‑leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we bring our expertise to make oil and gas safer, cleaner, and more efficient. Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well‑being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all our people are developed, engaged, and able to bring their whole authentic selves to work. We’re makers, inventors, and leaders who aren’t afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.