Distribution & Field Support Engineer – PV Inverters (EU)

Sungrow Europe - Welcome traveler!; Amsterdam; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Bonus based on KPI agreements

Career advancement opportunities

Multinational team environment

Technical and commercial training in E

Visits to R&D facilities

Job summary

Sungrow Europe is seeking a Distribution Service Engineer to support PV/ESS/O&M customers in the Dutch/French-speaking region. You will handle hotline tickets, train partners, and perform onsite troubleshooting with the regional team to ensure high service levels.

The role requires 3+ years in after-sales or technical support in energy tech, inverter experience preferred, and fluency in Dutch/French and English. Occasional travel within Europe is expected.

Qualifications

• 3+ years of experience in after-sales or technical support for PV/ESS/O&M fields
• Experience with inverters is preferred
• Native Dutch or French and English at least B2 level

Responsibilities

• Manage hotline / ticket system for distributors / installers / end users
• Train distributors / installers in the related region
• Onsite troubleshooting with partner success manager in the related region
• Pre-sale customer visits with account manager in the related region
• Create FAQ / online courses and document for the related region
• Prepare weekly/monthly/quarterly/annual performance reports for the region

Skills

Microsoft Office

Education

BA or higher in Electrical Engineering

Job description

Sungrow Europe is seeking a Distribution Service Engineer to support PV/ESS/O&M customers in the Dutch/French-speaking region. You will handle hotline tickets, train partners, and perform onsite troubleshooting with the regional team to ensure high service levels.

The role requires 3+ years in after-sales or technical support in energy tech, inverter experience preferred, and fluency in Dutch/French and English. Occasional travel within Europe is expected.