On-Site PV Technical Service Engineer – Netherlands

Growatt New Energy; Capelle aan den IJssel; On-site; EUR 45,000 - 65,000; Full time

Benefits offered by this job

24 holiday days per year

Pension plan

Travel allowance

Medical allowance

Team activities

Job summary

Growatt Netherlands is seeking a Technical Service Engineer to blend remote support with frequent on-site service visits across the Netherlands. You will assist customers and partners in getting the most from Growatt products and contribute to ongoing product improvements.

The role emphasizes hands-on troubleshooting, reporting, and hands-on service with potential travel. Fluent English is required; Dutch knowledge is preferred, with a valid driver’s license advantageous.

Qualifications

• Experience in technical troubleshooting for PV or electrical systems.
• Ability to support customers remotely via multiple channels.
• Strong communication and documentation skills.

Responsibilities

• Provide technical support for Growatt products across the Netherlands.
• Support customers remotely via phone, email, and platforms.
• Perform on-site inspections, troubleshooting, repairs, inverter replacements, maintenance, and customer visits.
• Identify, collect, and report product failures; escalate significant quality issues with HQ.
• Prepare clear work reports and troubleshooting documentation in line with company standards.
• Learn and support multiple Growatt product series.

Skills

Technical troubleshooting

Remote & on-site support

Communication skills

Fluent English

Dutch preferred

Willingness to travel

Tools

Multimeter

Job description

Growatt Netherlands is seeking a Technical Service Engineer to blend remote support with frequent on-site service visits across the Netherlands. You will assist customers and partners in getting the most from Growatt products and contribute to ongoing product improvements.

The role emphasizes hands-on troubleshooting, reporting, and hands-on service with potential travel. Fluent English is required; Dutch knowledge is preferred, with a valid driver’s license advantageous.