Digital Operations Engineer – Global Horizon Support

DutchHTS; Maassluis; On-site; EUR 47,000 - 61,000; Full time

Benefits offered by this job

Up to 8 weeks of vacation per year

Hybrid work policy

Pension scheme

Campus sports facilities

Job summary

Lely is seeking a Digital Operations Center Specialist in the Netherlands (Maassluis) to bridge field operations and product development for our digital products including Lely Horizon. The role is part of the DOC team responsible for secure, reliable digital solutions and requires a proactive, collaborative mindset.

You will join a global team, offering growth through Lely Academy and a hybrid work model with on-campus days and flexible hours.

Qualifications

• Bachelor’s level working and thinking ability in a technical or IT-related field.
• At least 3 years of IT-focused experience in application support.
• Experience with SQL database systems.
• Proactive approach and an open, collaborative mindset.

Responsibilities

• Provide third-line support for digital products such as Lely Horizon.
• Investigate complex technical issues by gathering information from the field and analyzing root causes.
• Test scenarios and validate solutions to improve product performance and stability.
• Collaborate with product specialists and developers to translate findings into product improvements.
• Support colleagues worldwide with technical expertise and guidance.
• Occasionally visit Lely locations abroad to build international relationships.

Job description

Lely is seeking a Digital Operations Center Specialist in the Netherlands (Maassluis) to bridge field operations and product development for our digital products including Lely Horizon. The role is part of the DOC team responsible for secure, reliable digital solutions and requires a proactive, collaborative mindset.

You will join a global team, offering growth through Lely Academy and a hybrid work model with on-campus days and flexible hours.