Hub & Tooling Specialist — 24/7 IT Ops for Dairy Tech

LELY; Maassluis; Hybrid; EUR 47,000 - 61,000; Full time

Benefits offered by this job

Up to 8 weeks vacation

Good pension scheme

Hybrid campus work

Lely Academy training

Free shuttle Maassluis

On-site gym and sports facilities

Job summary

Lely, a leading innovator in automated dairy-farming technology, invites applications for a Hub & Tooling Specialist at our Maassluis campus. The role focuses on keeping the Lely Hub platform and central technician tooling secure, stable, and available, directly supporting field technicians and uninterrupted farming operations worldwide.

You’ll work within the Digital Operations Center (DOC), collaborating with Product Development, DOC Direct Impact, Clusters, and Lely Centers across countries

Qualifications

• Bachelor's level working and thinking capability with a technical or IT background.
• At least 3 years of experience in IT operations, application support, or similar technical environments.
• Experience with monitoring solutions and second/third-line operational support.
• Ability to read system state from outputs for proactive troubleshooting and service improvement.
• Experience documenting procedures and sharing knowledge with users or colleagues.
• Proactive mindset with ownership and operational excellence.
• Residence in the Netherlands with valid work permit.
• Willingness to participate in a 24/7 on-call rotation after training.

Responsibilities

• Monitor health, performance, and availability of Lely Hub and technician tooling.
• Resolve complex incidents and support second/third-line investigations.
• Coordinate releases, rollouts, and operational readiness for deployments.
• Improve monitoring, observability, security, and access management across platforms.
• Translate field feedback into product improvements with cross-team collaboration.
• Maintain documentation and train technicians as needed.

Skills

IT operations

Stakeholder collaboration

Ownership

Proactive mindset

Education

Bachelor's degree or equivalent in IT

Tools

Monitoring tools

Job description

Lely, a leading innovator in automated dairy-farming technology, invites applications for a Hub & Tooling Specialist at our Maassluis campus. The role focuses on keeping the Lely Hub platform and central technician tooling secure, stable, and available, directly supporting field technicians and uninterrupted farming operations worldwide.

You’ll work within the Digital Operations Center (DOC), collaborating with Product Development, DOC Direct Impact, Clusters, and Lely Centers across countries