Digital Color Testing & Customer Support Champion

AkzoNobel; Sassenheim; On-site; EUR 50,000 - 65,000; Full time

Job summary

AkzoNobel in the Netherlands is seeking a Digital Color Test & Support Champion to improve the quality and reliability of our digital color solutions. You will be involved across the software lifecycle, from testing and validation to deployment and user support, partnering with product, technology, and business teams to ensure excellent service for customers worldwide.

The role emphasizes structured testing, issue investigation, and process improvements, with a focus on usability, accuracy,

Qualifications

• Experience in software testing or technical support.
• Familiar with testing methods such as UAT and regression testing.
• Experience with Zendesk or similar ticketing tools.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management.

Responsibilities

• Develop structured testing approaches to ensure product quality.
• Plan, execute, monitor testing activities and resolve issues.
• Improve testing processes and tools.
• Validate releases and ensure readiness for deployment.
• Maintain knowledge articles and user documentation.

Skills

Software testing

Technical support

UAT testing

Regression testing

Zendesk

Analytical skills

Stakeholder management

Communication

Cross-functional teamwork

Tools

Zendesk

Job description

AkzoNobel in the Netherlands is seeking a Digital Color Test & Support Champion to improve the quality and reliability of our digital color solutions. You will be involved across the software lifecycle, from testing and validation to deployment and user support, partnering with product, technology, and business teams to ensure excellent service for customers worldwide.

The role emphasizes structured testing, issue investigation, and process improvements, with a focus on usability, accuracy,