Desktop Support Engineer(Dutch)

Us3 Consulting; Amsterdam; On-site; EUR 36,000 - 55,000; Full time

Job summary

Us3 Consulting is seeking an IT Support/Desktop Technician to install and support security software, provide desktop support, and troubleshoot hardware across laptops, desktops, printers, and mobile devices. You will assist with Office apps and data backup/restoration, while managing asset inventory and completing refresh activities.

Travel to client sites is required, with willingness to cover long distances.

Qualifications

• Experience providing desktop support with knowledge of Windows OS.
• Hardware troubleshooting for laptops, desktops, printers, and mobile devices.
• Experience with Microsoft Office applications (Word/Excel).
• Familiarity with OS data backup and restore processes.
• Asset management and hardware inventory maintenance.
• Basic network troubleshooting.
• Exposure to Active Directory and Group Policies.
• Willingness to travel to client locations and drive long distances.

Responsibilities

• Install and support anti-spyware, antivirus, and software.
• Provide desktop support with focus on Windows OS.
• Troubleshoot hardware issues for laptops, desktops, printers, and devices.
• Support for Microsoft Office applications (Word, Excel).
• Manage OS data backup and restore processes.
• Procure hardware and manage asset inventory.
• Perform hardware/asset refresh activities.
• Provide basic network troubleshooting.
• Travel to client locations as required.

Skills

Desktop support

Windows OS knowledge

Hardware troubleshooting

OS backup/restore

Office support (Word/Excel)

Active Directory / Group Policies

Asset management

Travel to client locations

Tools

Microsoft Office

Active Directory

Group Policy

Job description

• Installation and support of:
• Anti-spyware
• Antivirus
• Custom software
• Commercial software
• Desktop support with strong knowledge of current Windows operating systems
• Hardware troubleshooting and break/fix support for:
• Laptops
• Desktops
• Printers
• iPad
• iPhone
• Microsoft Office support:
• Word
• Excel
• OS and data backup/restore
• Hardware procurement and asset management
• Maintain hardware/spare inventory
• Perform hardware/asset refresh activities
• Basic network troubleshooting
• Basic knowledge of Windows Active Directory and Group Policies
• Ability to travel/drive to client locations
• Willingness and ability to drive long distances