Desktop Engineer

Esp-Global-Services-3; Zwolle; On-site; EUR 40,000 - 48,000; Full time

Benefits offered by this job

Voucher-based platform access

Continuous training

Pension plan

Career Growth

Global team exposure

Job summary

ESP Global Services in Zwolle, Netherlands, is seeking a Desktop Support Engineer on a fixed 12-month contract to deliver hands-on IT support for desktops, laptops, peripherals and network issues across the enterprise. You will troubleshoot hardware, software and OS problems and assist with security updates.

On-site hours are Monday to Friday, 9:00–18:00. Requirements include 1–3 years in IT infrastructure support, fluent Dutch and English (B2), Windows OS, Office 365, Active Directory, and

Qualifications

• 1–3 years IT infrastructure support experience.
• Proficient Dutch and English (B2).
• Good command of Windows OS.
• Microsoft Office 365 troubleshooting experience.
• Wireless networking knowledge.
• Understanding of network protocols, server hardware and configurations.
• Experience with Active Directory.

Responsibilities

• Install, troubleshoot, and repair desktops, laptops, and peripherals.
• Perform some Smart Hands support for networking hardware.
• Troubleshoot Windows / iOS / Android OS support, software installations, and security updates.
• Manage Active Directory tasks.
• Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).

Skills

Dutch (B2)

English (B2)

Windows OS

Office 365

Active Directory

LAN/WAN basics

Networking knowledge

Mobile OS support (iOS/Android)

Tools

Windows O/S

Job description

• Job Category Desktop Support, Service Desk and IT Helpdesk
• Employee Type ESP - Fixed Term Employee
• Manage Others No

Contact information

• Contact Name Talent Acquisition Team
• Contact Email [e-mail]

Description

Desktop Support Engineer - Netherlands, Zwolle - Fixed Contract 12 months (with potential for renewal) - €43,900 per annum

Join our team as an IT Support Engineer and support enterprise IT operations with hands-on troubleshooting of hardware, software, and network issues. This is a great opportunity for an early-career professional to develop your IT career.

Your support helps keep global business running and makes a difference every day! Working on-site in Zwolle from Monday to Friday from 9 am to 6 pm .

Key Responsibilities:

Install, troubleshoot, and repair desktops, laptops, and peripherals.

Perform some Smart Hands support for networking hardware.

Troubleshoot within Windows / iOS / Android OS support, software installations, and security updates.

Manage Active Directory tasks.

Troubleshoot basic network connectivity issues (LAN, WAN, VPN, Wi-Fi).

Requirements

What will you bring to ESP?

If you have 1-3 years of experience providing IT infrastructure support, including hardware, software, and operating system troubleshooting

Proficient Dutch and English (B2 level)

Good command of Windows O/S

Microsoft Office 365 troubleshooting experience

Wireless networking knowledge

Understanding of network protocols, server hardware and configurations

Experience with Active Directory

Advantage: Basic knowledge of LAN-WAN setups and concepts

• Salary :€ 43,900 gross per year
• On Call ROTA support (24/7) – 15 days in a Month - 20 euros/day
• Holiday Allowance 8% of your annual gross salary

Access to a voucher-based platform on your interests (travel, wellness, sports and more)

Continuous training and access to our ESP Learning Platform with pathways to certification.

Pension plan (age based %, 50/50 EE and ER)

Career Growth: Expand your IT skills with hands-on enterprise experience and exposure to complex technical support scenarios.

Diverse Team: Work in a global, innovative environment.

Impactful Role: Keep businesses running smoothly with your IT expertise.

Wide Exposure: Gain valuable experience across multiple industries and clients to grow your technical and professional toolkit.

Who are we:

ESP Global Services is a leading provider of customized IT support solutions to clients across the globe. From delivering seamless day-to-day IT support to managing complex technology projects, we are trusted by global businesses and the aviation industry to meet demanding service levels and security requirements. Join a team that prioritizes excellence - our ISO 9001 certification reflects our commitment to quality and superior customer service. ESP Global Services is an equal opportunity employer, and we value collaboration, passion, and drive for development. What about you?