Delivery Director for Retail/CPG Industry

EPAM Systems; Amsterdam; On-site; EUR 120,000 - 180,000; Full time

Benefits offered by this job

26 paid holiday days

Pension plan scheme

Disability insurance (WGA Shortfall)

Long-term disability insurance (WIA)

Job summary

EPAM Systems Inc in Amsterdam is seeking a Delivery Director to lead complex transformation programs for Retail/Consumer Products clients. You will oversee end-to-end delivery, optimize multi-workstream execution and align with the client’s business strategy.

You will mentor teams, partner with global delivery, manage budgets and risks, and report to executives with clear progress. A hands-on leader with deep engineering and delivery experience is essential.

Qualifications

• Experience leading complex transformation programs.
• Proven ability to manage multiple workstreams and teams.
• Strong client relationship management at executive level.

Responsibilities

• Oversee end-to-end client delivery from initiation through the project lifecycle.
• Coordinate multiple activity streams and clients for seamless delivery.
• Lead pre-sales support with proposals and solution architecture.
• Mentor teams and manage performance to align with data strategy.

Skills

Team leadership

Hiring & mentoring

Delivery governance

Agile

Scrum

Waterfall

Cloud platforms

Tools

AWS

Azure

GCP

Job description

We’re looking for a highly technical, proactive and people-smart Delivery Director with expertise in the Retail/Consumer Products industry to join our team in Amsterdam. As a key member of our team, you will be responsible for managing complex transformation programs, projects, multiple workstreams and working with both the local delivery team and the global delivery team.In this role, you will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. You will play a key role in building strong business and technology relationships, take a ‘hands on’ approach to define, deliver and drive a culture of continuous improvement.ResponsibilitiesProven experience in leading and managing teams, including hiring, mentoring and performance management with the ability to provide strategic direction, set goals and ensure the team's efforts align with the organization's data strategyProven track record of successfully managing multiple complex projects simultaneously from initiation to delivery whilst prioritize tasks effectivelyFamiliarity with project management methodologies (Agile, Scrum, Waterfall) and toolsExperience in building and leading geographically distributed delivery teams, including experience in working with client's distributed teams and defining the right target operating modelSolid understanding of cloud platforms (e.g., AWS, Azure, GCP) and their related servicesHands-on experience in technology and software engineering practices with ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the projectAbility to present delivery strategies and progress reports to executive leadershipSelf-motivated, reliable, able to multitask and work in a fast-paced environment, with a strong focus on meeting deadlinesRequirementsOversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring successful delivery in line with EPAM processesManage client relationships and expectations, representing delivery at the governance levelCoordinate multiple activity streams and clients, ensuring seamless delivery across all aspects, including finance, sourcing, implementation and business outcomesWork closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectivesProactively identify and manage engagement risks, escalating major issues early onParticipate in business development efforts for both existing and new clients, continuously identifying new opportunitiesEngage in the entire pre-sales cycle, prepare client proposals, define implementation and design and present solution architecture and delivery statements of workNice to haveExperience in delivering large scale ecommerce projects using composable architecture; e.g. commerce toolsExperience of delivering data projects and proficiency in data management concepts, including data governance, data quality, data integration and data lifecycle managementWe offer26 paid holiday daysPension plan schemeDisability insurance (WGA Shortfall insurance)Long-term disability insurance (WIA Top up insurance)EPAM Employee Stock Purchase Plan (ESPP)Commuting to work - costs reimbursementLaptop + corporate simcard + corporate mobile device (subject to certain eligibility requirements)Bike leaseEmployee Assistance ProgramCorporate Programs including Employee Referral Program with rewardsLearning and development opportunities including in-house training and coaching, professional certifications, and courses