Data Center Service Desk Engineer - On Site (Rijswijk)

All IT Rooms B.V.; Rijswijk; On-site; EUR 40,000 - 55,000; Full time

Job summary

All IT Rooms B.V. is seeking a full-time Technical Support Engineer for their Data Center Service Desk in Rijswijk. The role involves addressing technical issues, diagnosing and troubleshooting hardware as well as network problems to ensure smooth operations. You'll coordinate with customers and provide high-quality support. Strong troubleshooting skills, analytical capabilities, and proficiency in both Dutch and English are preferred for ensuring stakeholder satisfaction. Familiarity with data center infrastructure is a plus.

Qualifications

• Strong skills in Technical Support and Troubleshooting to resolve operational issues efficiently.
• Proven Analytical Skills to diagnose and solve technical challenges systematically.
• Fluent communication skills in Dutch and English are strongly preferred.

Responsibilities

• Address technical issues, diagnosing and troubleshooting hardware and network problems.
• Provide effective support to ensure data center operations run smoothly.
• Coordinate with customers and manage inquiries while ensuring prompt resolution.

Skills

Technical Support

Troubleshooting

Customer Support

Customer Service

Analytical Skills

Education

Certification in IT infrastructure or networking

Job description

All IT Rooms B.V. is seeking a full-time Technical Support Engineer for their Data Center Service Desk in Rijswijk. The role involves addressing technical issues, diagnosing and troubleshooting hardware as well as network problems to ensure smooth operations. You'll coordinate with customers and provide high-quality support. Strong troubleshooting skills, analytical capabilities, and proficiency in both Dutch and English are preferred for ensuring stakeholder satisfaction. Familiarity with data center infrastructure is a plus.