Data Center Engineer (Joyent)

Samsung Benelux; Amsterdam; On-site; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Pension

Internet allowance

Bonus program

40 hours/week

NS Business Card

Vacation days

Samsung laptop

EU calling plan

Product discount

Development programs

Job summary

Samsung Benelux is seeking a Data Center Engineer to join a small team in the Netherlands. You will work on on-site operational support, hardware installations, and coordinating with international vendors to ensure data centers run smoothly.

You will handle ticket-based requests, perform server relocations, troubleshoot hardware, and participate in an on-call rotation. English and Dutch language proficiency and willingness to travel internationally are required.

Qualifications

• Minimum 5 years of experience in data centers.
• Strong hands-on experience installing and troubleshooting server hardware, network circuits, and cables.
• Experience in project coordination within data center environments.
• Experience with inventory control and remote hands coordination.
• Proficiency in Google Workspace, especially complex spreadsheets and shared documentation.
• Broad technical understanding of data center hardware, networking, and cloud infrastructure.
• Proficiency spoken and written in Dutch and English.
• Willingness to travel internationally (up to 10%).

Responsibilities

• Perform on-site operational support and execute infrastructure projects, including server relocations and hardware installations.
• Respond to daily ticket-based requests for hands-on support, primarily hardware-related, ensuring timely resolution in accordance with defined SLAs.
• Relocate equipment between racks or data center locations by safely unracking, uncabling, transporting, and reinstalling hardware.
• Address system alerts such as hardware failures (e.g. replacing failed hard drives or faulty components).
• Install servers, network and security equipment, and structured cabling in compliance with industry standards.
• Troubleshoot and maintain physical network components and hardware systems.
• Coordinate with third-party vendors for the delivery and installation of racks, power systems, network gear, and structured cabling.
• Ensure all cabling and physical installations meet organizational and industry best practices.
• Manage inventory and liaise with suppliers and logistics partners for domestic and international shipments.
• Document and continuously improve standard operating procedures.
• Handle Return Merchandise Authorizations (RMAs) with vendors for faulty equipment.
• Participate in an on-call rotation to provide after-hours support for emergency incidents or outages.

Skills

Data center operations

Vendor coordination

On-site hardware install

Troubleshooting hardware

Project coordination

Inventory control

Remote hands coordination

Google Workspace

Dutch & English

Tools

Google Workspace

Job description

Role and Responsibilities

How you make a difference

In this role, you'll work at the heart of our operations - combining technical expertise, on-site execution, and leadership to ensure that our data centers run flawlessly. From installing and maintaining hardware to coordinating with international vendors, you'll be an essential part of the backbone that powers our digital services. You'll also play a vital role in our daily operations, working with a ticket-based support system to resolve hardware issues, perform equipment moves, and respond to incidents within defined SLAs.

Key Responsibilities

• Perform on-site operational support and execute infrastructure projects, including server relocations and hardware installations.
• Respond to daily ticket-based requests for hands-on support, primarily hardware-related, ensuring timely resolution in accordance with defined Service Level Agreements (SLAs).
• Relocate equipment between racks or data center locations by safely unracking, uncabling, transporting, and reinstalling hardware.
• Address system alerts such as hardware failures (e.g. replacing failed hard drives or faulty components).
• Install servers, network and security equipment, and structured cabling in compliance with industry standards.
• Troubleshoot and maintain physical network components and hardware systems.
• Coordinate with third-party vendors for the delivery and installation of racks, power systems, network gear, and structured cabling.
• Ensure all cabling and physical installations meet organizational and industry best practices.
• Manage inventory and liaise with suppliers and logistics partners for domestic and international shipments.
• Document and continuously improve standard operating procedures.
• Handle Return Merchandise Authorizations (RMAs) with vendors for faulty equipment.
• Participate in an on-call rotation to provide after-hours support for emergency incidents or outages.

Your team

As a Data Center Engineer, you'll join a small, experienced team of three based in the Netherlands. The other two team members have similar roles and will support you as you settle in. Your manager is based abroad.

Skills and Qualifications

What are your assets

As our new Data Center Engineer, you're technically strong and a self-starter who works well with little supervision. Your organizational and communication skills help you lead on-site and collaborate smoothly with vendors and remote teams. You're proactive, detail-oriented, and flexible with your hours, including on-call support. You ensure quality results while keeping the team running efficiently.

We also request:

• Minimum 5 years of experience working in data centers, including working with data center and network vendors, coordinating service provisioning and equipment installations.
• Strong hands-on experience installing and troubleshooting server hardware, network circuits, and cables, including familiarity with structured cabling standards.
• Experience in project coordination within data center environments.
• Experience with inventory control and remote hands coordination.
• Proficiency in Google Workspace, especially complex spreadsheets and shared documentation.
• Broad technical understanding of data center hardware, networking, and cloud infrastructure.
• Proficiency spoken and written in Dutch and English.
• Working 5 days a week in the Data Center and the willingness to travel internationally (up to 10%).

What’s in it for you?

• Competitive compensation & benefits package to reward you for your work in supporting our company to grow. Including health insurance, 100% reimbursed by Samsung, 6% personal contribution to pension and an internet allowance of €29.42 per month.
• Bonus system where you can earn up to 2 additional month's salary per 6 months. *
• A position for 40 hours a week.
• NS Business Card is included, and you're allowed to use it for personal travel as well.
• 25 vacation days + Good Friday and the possibility to buy 5 extra vacation days.
• Telephone from Samsung with unlimited calling and 10GB data, within the EU and a Laptop of Samsung.
• Discount on the purchase of Samsung products via our employee portal, up to a purchase amount of €2,500 per year
• Extensive Development, Health & Wellbeing programs (for example Samsung University, young talent & leadership programs, we have our own fitness on site (SEBN Schiphol office), we have an online mental health portal, personal gym sessions which you can join and many more because we care about your development and wellbeing).

About us

Our story begins in 1969, when Samsung saw the light of day with the ambition to help people achieve the impossible. After more than 50 years, we are still innovating and creating boundless technology that helps people make the impossible possible. We remain driven by our purpose, which is why we put people and what they care about at the center of everything we create.

We do this by staying true to our global values.

• Human experiences (We put people first, at the center of everything we do).
• Progressive Innovation (We are constantly finding new ways to improve the way people live by creating inventive products and services).
• Rebellious Optimism (We challenge ourselves and the status quo to change the world).
• Integrity & transparency (We always strive to do the right thing by being open and honest with our customers and partner ecosystem).
• Social improvement (We believe that technology should benefit everyone. It should be accessible, sustainable and used for good).