Datacenter Technician

Servers.com; Amsterdam; On-site; EUR 30,000 - 50,000; Full time

Benefits offered by this job

21 vacation days per year

Shift allowance for weekend work

Travel reimbursement

Opportunity to improve English skills

Referral bonus

Job summary

A global IaaS hosting platform is seeking an On-site Data Center Technician for their Amsterdam location. This role involves maintaining and troubleshooting network and server equipment, executing hardware installations, and managing support tasks. Ideal candidates will have experience as a Datacenter Technician, strong problem-solving skills, and be fluent in English. The position offers flexible working hours, vacation days, and opportunities for professional growth.

Qualifications

• Proven experience as a Datacenter Technician or similar role.
• Basic knowledge of Linux/Unix Operating Systems is a plus.
• Flexibility towards working hours for 24/7 support.

Responsibilities

• Provide hands-on support for maintaining and troubleshooting network and server equipment.
• Execute hardware installations, upgrades, and replacements.
• Manage and prioritize tasks using the company’s support ticketing system.

Skills

Analytical troubleshooting

Fluency in English

Proactive problem-solving

Technical understanding of Copper and fiber optic media

Job description

We are looking for an On-site Data Center Technician to join our team.

Servers.com is a global IaaS hosting platform. We provide reliable business solutions: dedicated servers, Cloud technologies, load balancer, firewall, Kubernetes, and monitoring services.

Clients use our services to deploy game servers, payment gateways, streaming services, and other high-load systems.

Essential Duties and Responsibilities

Our rapidly evolving business sector offers the opportunity to be part of a dynamic, collaborative, and passionate team that shares responsibility for the operational quality within our data centers. With multiple data centers in the country, we are looking for a full-time (40-hour) On-site Data Center Technician to join us.

In this role, you will:

• Provide hands‑on support for maintaining and troubleshooting network and server equipment.
• Execute hardware installations, upgrades, and replacements of network devices, servers, and related components.
• Ensure all upgrades and replacements meet company standards and operational requirements.
• Diagnose and resolve issues related to server hardware, including conducting detailed tests to ensure equipment reliability.
• Manage and prioritize tasks using the company’s support ticketing system to ensure timely resolution of issues.
• Maintain a clean and orderly warehouse and workspace, ensuring that all equipment is stored properly and that the work environment is safe and efficient.
• Ensure that our inventory system (EAM) is up‑to‑date.

You are a proactive problem‑solver who takes ownership, works with a high level of accuracy and tidiness, thriving in both independent and team environments. You excel at analytical

troubleshooting and have a strong technical understanding of Copper (UTP, Cat5e, Cat6, Cat6a) and fiber optic (MMF, SMF) media, or you have a passion for technology and are eager to learn.

You also are/have:

• Proven experience as a Datacenter Technician or in a similar role with a focus on datacenter.
• Basic knowledge of Linux/Unix Operating Systems is a plus.
• Previous experience working with support ticketing and warehouse systems is a plus.
• Electrical certifications are a plus.
• Ability to follow specified policies and procedures.
• Fluency in English.
• Flexibility towards working hours; available for rotating 24/7 support.
• Comfortable with tasks that may involve physical activity as part of the role.
• Eligible to live and work in the Netherlands.
• Located within a reasonable distance from the office or willing to relocate for a sustainable commute in the long term.
• A driver’s license is a must.

What we offer

• A professional, international, and supportive team environment.
• Shift allowance for work performed during weekend shifts.
• A schedule shared 4 weeks in advance, providing clarity and supporting your work‑life balance.
• 21 vacation days per year.
• Travel reimbursement of €0.23 per kilometer for commuting, or an NS Business Card if you commute by public transport.
• Opportunity to practice and improve your English.
• All necessary work equipment, including a laptop.
• A referral bonus of up to $1,000 gross when you refer a new colleague (subject to terms and conditions).
• We celebrate successes and do fun activities with the team.