Customer Success Specialist

Homerun; Amsterdam; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Mental health support

Physical health support

Work-life balance

Personal growth

Great team

Job summary

Homerun, a hiring and people platform, seeks a Junior Sales Executive in Amsterdam to help turn interest into customers. You’ll work with SMB and mid-market HR teams, running targeted outbound outreach and booking discovery calls to fuel the sales pipeline.

If you’re curious, motivated, and eager to learn how to connect with people, you’ll develop messaging, qualify leads with the sales team, and collaborate with Marketing and Customer Success to improve outreach and win new business.

Qualifications

• Experience in sales or customer-facing roles, or SaaS (1–2 years is great).
• Familiarity with sales engagement tools and prospecting workflows.
• Experience with CRM or sales tools (Hubspot, Intercom, Amplemarket) is a plus.

Responsibilities

• Run outbound prospecting to generate potential customers.
• Qualify inbound leads and prioritise opportunities with the sales team.
• Conduct discovery calls to understand hiring needs and current tools.
• Update the sales team on opportunities for a smooth handover.
• Develop understanding of typical customers and sharpen outreach messaging.
• Collaborate with Marketing and Customer Success to share insights.

Skills

Outbound prospecting

CRM usage

SaaS sales knowledge

English & Dutch language skills

Tools

Hubspot

Intercom

Amplemarket

Job description

Homerun is a hiring and people platform designed for modern teams.

We’re a small business too – just 26 people in total.We do things our own way — or what we believe is the right way.

There's two different products that together form the Homerun platform:

• Homerun ATS allows teams to keep track of candidates, review applications together, keep candidates in the loop and plan interviews all from one organized app.

• Homerun HR is all about managing that team. This is everything from employee data to absence management. Homerun is hugely successful in The Netherlands and now it's time to let the entire world know we exist.

  We’re looking for a Junior Sales Executive to join our Commercial team and help us turn interest into customers.

  You’ll work with SMB and mid-market HR teams, sparking interest and uncovering opportunities from the first touchpoint. A big part of your role will be running targeted outbound outreach to our ideal customers — researching, prospecting, and generating a strong pipeline of qualified leads. As a key member of the Commercial team, you will play a pivotal role in fuelling the sales pipeline and booking high-quality discovery calls that set the team up for success.

  You don't need to know everything on day one, but you're curious, motivated, and excited to learn how to connect with people, ask the right questions, and identify the right fit.

  What you’ll be doing

  • Working with the marketing team to create and update an ideal customer profile
  • Run outbound prospecting through email, LinkedIn, phone and others to generate a pool of potential customers
  • Qualify inbound leads and prioritise opportunities based on fit and timing together with the sales team
  • Conduct discovery calls to uncover how teams hire, where they struggle, and what they're currently using and pass qualified leads to the sales team
  • Update the sales team on opportunities, ensuring a smooth and informed handover
  • Develop a strong understanding of our typical customer and adjust messaging to sharpen outreach over time
  • Collaborate closely with Marketing and Customer Success to share insights on trends, objections, and common pain points
  • Maintain accurate internal system data to ensure pipeline visibility and activity tracking
  • Learning and growing from our existing international sales team

  Nice to haves

  • Experience in sales or customer-facing roles, or SaaS (roughly 1–2 years is great, but we care more about how you work than years)
  • Experience with sales engagement and prospecting tools
  • Familiarity with CRM or sales tools (Ideally Hubspot, Intercom, Amplemarket)
  • Enjoy working in a startup/scale-up environment
  • Competitive salary
  • Great team
  • Mental health support
  • Physical health support
  • Work-life balance
  • Personal growth

  You're curious and open minded - you want to get to know the product, and the Homerun team. There are a lot of users and team members, all with their own story and you'd love to hear them all.

  You're a helpful problem solver - you like to help others and you're good at thinking in solutions. You also don't shy away from a problem, but gladly tackle it with positivity and action.

  You're a people person - who's not shy about doing video calls or in-person meetings.

  You're a team player - you like to work with others and are comfortable working in a small team, but you also know how to work on your own.

  You're positive and confident - you have a positive attitude, you like life the sunny side up, your glass is half full and you're not afraid to tell nay-sayers.

  You're fluent in both English and Dutch (written & spoken) - we're an international team so we generally speak and write in English, but this role may require demos in Dutch.

  You're motivated to improve - you like getting better at what you do.

  You're a strong communicator and very precise - you have excellent communication skills both written and verbal.

  We want to welcome you to join our team, regardless of your background, gender identity, sexual orientation, religious beliefs, age, or other experiences.

  Our core values encourage us to keep an open mind and to stay weird. Therefore, we actively encourage everybody to bring their full selves to work.

  Internally, we are committed to working on DE&I initiatives (Diversity, Equity, and Inclusion) across all teams.