Customer Success Intern — SaaS & Data (Amsterdam)

Workwize

Amsterdam

Hybrid

EUR 5,000 - 6,000

Full time

14 days+

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Benefits offered by this job

Monthly internship compensation of €500

Weekly team lunches

Mentorship from experienced managers

Job summary

Workwize is seeking a Customer Success Manager Intern in Amsterdam to support client engagement and data analysis. You will work closely with Onboarding & CSM Teams for hands-on experience in operational tasks and enhance customer satisfaction strategies.

The internship offers a monthly compensation of €500 and the chance to develop valuable skills in a startup culture that values innovation and collaboration.

Qualifications

Currently pursuing a relevant degree or strong interest in these areas.
Open to learning about customer success and data analytics.

Responsibilities

Assist CSMs with operational tasks like onboarding and monitoring orders.
Export and analyze client data to troubleshoot issues.
Monitor customer usage patterns and feedback.
Prepare Business Review and Success Plan data.
Collaborate with teams to meet client needs.

Skills

Communication skills

Interpersonal skills

Problem-solving mindset

Teamwork

Interest in SaaS or customer success

Education

Pursuing a degree in Business, Marketing, IT, Data Analyst, Project Management

Job description

The internship offers a monthly compensation of €500 and the chance to develop valuable skills in a startup culture that values innovation and collaboration.

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