Customer Service Representative - State Farm Agent Team Member

Sam Martin - State Farm Agent; Netherlands; On-site; EUR 30,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

Salary plus commission/bonus

Paid time off

Signing Bonus up to $2,000

Growth potential

Job summary

Sam Martin - State Farm Agent is hiring a Customer Service Representative to build local customer relationships and promote auto, home, and life insurance products. The role emphasizes strong communication, teamwork, and service excellence.

The position offers salary plus commission/bonus, Paid time off, and a signing bonus up to $2,000. Licensing in P&C and Life & Health is required or obtainable through the agency.

Qualifications

• Excellent communication skills - written, verbal and listening.
• Self-motivated and detail oriented.
• Proactive in problem solving and customer service.
• Ability to work in a team environment and relate to customers.
• Properties of the role require P&C and Life & Health licensing.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for insurance inquiries and policy changes.
• Educate customers about insurance options using a needs-based review process.

Skills

Communication

Self-motivated

Detail oriented

Problem solving

Customer service

Team player

Relation to customers

Licenses (P&C/Life & Health)

Education

P&C license (must obtain)

Life & Health license (must obtain)

Job description

Future Opening: Customer Service Representative - State Farm Agent Team Member

Position Overview

State Farm Insurance Agent located in Holland, MI is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Sam Martin - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive...

• Simple IRA
• Salary plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Growth potential/Opportunity for advancement within my agency
• Signing Bonus up to $$2,000

Requirements

• Excellent communication skills - written, verbal and listening
• Self-motivated
• Detail oriented
• Proactive in problem solving
• Dedicated to customer service
• Ability to work in a team environment
• Ability to effectively relate to a customer
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation: $35,000.00 - $75,000.00 per year

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Grand Haven , MI and help customers with their insurance and financial services needs, including:

• Home insurance
• Life insurance

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

• Make a difference in your community every day
• Gain confidence and grow your career
• Earn benefits and rewards that are second to none