Customer Experience & Order Fulfillment Specialist

Tarkett; Waalwijk; On-site; EUR 30,000 - 45,000; Full time

Job summary

Tarkett in Waalwijk, Netherlands, is seeking a dedicated professional in customer service. The role involves interacting with customers to process orders and ensure satisfaction. You'll handle shipping and invoicing while ensuring timely delivery of products.

Applicants should have 3 to 5 years of relevant experience, with a strong understanding of the company's products. This position contributes significantly to customer relationships and operational efficiency.

Qualifications

• 3 to 5 years of minimal related professional experience.

Responsibilities

• Provides effective customer service, in-depth knowledge of company products and programs.
• Interfaces with customers to process orders and handle inquiries.
• Ensures product delivery and customer satisfaction in a timely manner.
• At plant level, receives and processes customer orders, gives shipping orders as agreed with the customer, and invoices the goods shipped according to the customer’s contractual terms.
• In the case of export, prepares the necessary export documents in accordance with legal regulations.

Job description

Tarkett in Waalwijk, Netherlands, is seeking a dedicated professional in customer service. The role involves interacting with customers to process orders and ensure satisfaction. You'll handle shipping and invoicing while ensuring timely delivery of products.

Applicants should have 3 to 5 years of relevant experience, with a strong understanding of the company's products. This position contributes significantly to customer relationships and operational efficiency.