CRM Intern

NextEnergy; Utrecht; Hybrid; EUR 7,800 - 8,900; Full time

Benefits offered by this job

Stipend €750

Flexible hours

Learning opportunities

Guidance from pros

Travel reimbursement

Vacation days

Free lunch

Sports classes

Corporate discounts

Monthly drinks

Job summary

NextEnergy is seeking a curious CRM Intern to help shape the future of energy. You’ll work with marketing, customer operations, and product teams to support campaigns, onboarding emails, and loyalty initiatives.

Learn segmentation, survey analysis, and campaign reporting under guidance from experienced CRM pros. This internship offers a €750 monthly stipend, flexible hours, travel reimbursement, and strong learning opportunities.

Qualifications

• Enrolled in a relevant HBO or university programme (e.g. marketing, communication, business, data).
• Interest in CRM, email marketing and customer retention.
• Structured, data-driven, and process-oriented.
• Dutch and English communication skills.
• Available at least 3 days per week at Utrecht office.
• Experience with HubSpot or Excel is a plus.

Responsibilities

• Set up, execute and improve customer-focused campaigns and communications.
• Learn to segment customers and tailor communications.
• Support CRM and email flows to drive retention, activation, upsell, and churn prevention.
• Assist in setting up and analyzing customer surveys.
• Contribute to campaigns for new products and services.
• Improve operational marketing processes for scalability.

Skills

CRM knowledge

Email marketing

Data analysis

Dutch & English

Structured working

Education

HBO/University student

Tools

HubSpot

Excel

Job description

We’re looking for a curious and proactive CRM Intern who’s excited to help shape the future of energy. At NextEnergy, you’ll join a fast-growing scale-up where you can make an impact from day one. From improving customer communication to strengthening long-term relationships, your work really matters.

Are you interested in customer engagement, retention and smart marketing automation? Then keep reading.

Who are we?

More and more of our electricity comes from the sun and wind, which means prices move along with it. Yet many households in the Netherlands are still tied to outdated fixed rates and miss out on the benefits of flexible pricing. We believe there’s a better way. We make dynamic energy accessible to everyone, so you can easily take advantage of cheaper, and sometimes even free, moments.

With smart technology and a fair, transparent approach, we ensure that the energy transition is not only good for the planet, but also for your wallet.

At NextEnergy, you join a fast-growing company where innovation is at the core. A place where we build the future of energy together and grow as a team. We give you the space to make an impact, take initiative and share ideas. Because at NextEnergy, we’re not working around the energy transition, we’re working right in the middle of it.

What will you do?

As aCRM Intern,you’llwork closely with marketing, customeroperationsand product teams.You’llsupport the setup, execution and improvement of customer-focused campaigns and communications.

With guidance,you’lllearn how to:

• Create and send customer communications

Including onboarding emails, product updates, surveys, contract-relatedcommunicationand loyalty incentives.

• Support CRM and email flows

Help build,testandoptimizeflows focused on retention, activation, upsell and churn prevention.

• Customer segmentation & modelling

Think along about how to segment customers (e.g. loyal users, battery customers) and tailor communication accordingly.

• Support survey & feedback processes

Assistin setting up,sendingand analysing customer surveys toidentifyinsights and opportunities.

• Campaign support

Contribute to campaigns for new products, upgrades or services, including follow-up and reporting.

• Improve operational marketing processes

Help make manual processes smarter, moreconsistentand scalable.

In short: a broad internship where marketing, CRM and customer experience come together.

What do you bring?

• You’reenrolled in a relevant HBO or university programme (e.g. marketing, communication, business, data)

• Interest in CRM, emailmarketingand customer retention

• You work structured and enjoy working with processes and data

• You write and communicate clearly in Dutch and English

• Available at least 3 days per week at our Utrecht office

• Experience with tools like HubSpot or Excel is a plus (notrequired)

• You’recurious,proactiveand not afraid to suggest improvements

Not a perfect match on paper, but still excited?We’dstill love to hear from you.

What do we offer?

• Internship allowance of€750 per month(40 hours)

• Flexible working hours

• Plenty of responsibility and learning opportunities

• Guidance from experienced marketing and CRM professionals

• Travel reimbursement (>10 km)

• 25 vacation days (full-time basis)

• Bucketlistday: one extra day off per year

• Free lunch at the office

• Free sports classes via Urban Sports Club

• Discounts via Corporate Benefits

• Monthly drinks and team events

• Referral bonus up to €2,000

Ready to kick-start your career?

Join NextEnergy and turn your ideas into real impact.