Critical Facility Technician

Iron Mountain Incorporated; Haarlem; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Highly competitive salary + 10% annual

Health, wellness, and retirement plans

Continuous learning and growth

Overtime opportunities

Job summary

Iron Mountain is seeking a dedicated Critical Facilities Technician to join our Haarlem data centre team. This full-time shift role supports critical electrical, HVAC, civil, and building management systems in a 24x7 environment, with responsibilities across monitoring, maintenance, and safety compliance.

You will manage tickets, coordinate with vendors, and uphold uptime service levels while contributing to our data center operations and client satisfaction.

Qualifications

• Strong attention to detail and adherence to documented safety procedures.
• Excellent organization and prioritization to work efficiently and on time.
• Ability to multi-task across several systems and ticket queues.
• Customer-service mindset and desire to learn and grow within Iron Mountain.
• Experience in a critical operations environment or data center preferred.

Responsibilities

• Own critical power, cooling/environmental, security and facilities to meet uptime targets.
• Perform limited maintenance for HVAC and facility systems operation.
• Monitor and update service tickets for electrical and physical equipment.
• Ensure safety of occupants by following procedures and addressing issues proactively.
• Coordinate with vendors and manage access/work authorizations for internal and vendor tasks.

Skills

Attention to detail

Organization & prioritization

Multi-tasking

Customer service mindset

Data center experience

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner everyday with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Critical Facilities Technician-Haarlem Iron Mountain is seeking a dedicated Critical Facilities Technician to join our Data Centre team, providing technical and facility support in a 24x7 data center environment. This full-time shift role is responsible for the maintenance and oversight of critical electrical, HVAC, civil, and building management systems. You must be self-motivated, possess a strong sense of urgency, and be dedicated to supporting your team, our customers, and IMDC's vision.

What You'll Do (Core Responsibilities)

• Take ownership of our critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
• Perform limited maintenance tasks to ensure the smooth operation of the data center's heating and cooling systems and overall facility.
• Monitor, resolve, and update all assigned service tickets using a ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Ensure the safety of the environment and occupants by adhering to all safety procedures and proactively identifying and resolving issues.
• Permit and monitor contract vendors, assisting in arranging access and creating work authorizations/changes for internal works or for vendors.

What You'll Bring (Skills & Qualifications)

• Strong attention to detail and the ability to understand and follow documented, process-driven safety codes and procedures.
• Excellent organization and prioritization skills to manage time and work efficiently and on time with minimal supervision.
• Proven ability to multi-task across several different systems to manage ticket queues and work tasks that can change throughout the day.
• Customer service mentality and a dedication and desire to learn and grow your career within Iron Mountain.
• Experience Requirement: Experience in a critical operations environment and/or data center experience is preferred, but not required.

What We Offer (Benefits)

• Highly competitive salary package + 10% annual bonus
• Comprehensive health, wellness, and retirement plans
• Opportunities for continuous learning and professional growth
• Opportunities for overtime work will be available.

Shift Work Required: This is a full-time shift position, and you may be required to work 1st, 2nd, or 3rd shifts, including nights, weekends, and holidays.

Category: Real Estate & Facilities

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics.

Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail].

See the Supplement to learn more about Equal Employment Opportunity.

If you are a dedicated, process-driven individual with strong attention to detail who thrives on hands-on technical work,