Critical Facility Technician

Iron Mountain; Haarlem; On-site; EUR 45,000 - 60,000; Full time

Benefits offered by this job

Annual bonus

Health plans

Retirement plans

Learning opportunities

Shift work

Overtime

Job summary

Iron Mountain is seeking a dedicated Critical Facilities Technician to join our Haarlem Data Centre team, providing technical and facility support in a 24x7 environment. This full-time role maintains critical electrical, HVAC, civil, and building management systems to meet uptime targets.

You will monitor and resolve service tickets, work with vendors, ensure safety procedures, and help keep the data center running smoothly for our customers.

Qualifications

• Experience in a critical operations environment or data center preferred.
• Strong attention to detail and ability to follow documented safety procedures.
• Excellent organization and prioritization skills with minimal supervision.
• Customer service mindset and willingness to grow within Iron Mountain.

Responsibilities

• Take ownership of critical power, cooling, security and support systems to meet uptime targets.
• Perform limited maintenance to ensure smooth operation of HVAC and building systems.
• Monitor, resolve, and update service tickets in the ticketing system.
• Ensure safety by following procedures and proactively identifying issues.
• Coordinate with contract vendors and manage access/work authorizations.

Skills

Critical facilities

Data center operations

Safety procedures

Ticketing system

Vendor coordination

Tools

Ticketing system

Job description

NLD | Haarlem | J.W. Lucasweg 35

Full time

J0095027

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Critical Facilities Technician-Haarlem

Iron Mountain is seeking adedicated Critical Facilities Technician to join our Data Centre team, providing technical and facility support in a 24x7 data center environment. This full-time shift role is responsible for the maintenance and oversight of critical electrical, HVAC, civil, and building management systems. You must be self-motivated, possess a strong sense of urgency, and be dedicated to supporting your team, our customers, and IMDC’s vision.

What You’ll Do (Core Responsibilities)

• Take ownership of our critical power, cooling/environmental, security & support systems and facilities to meet or exceed uptime service levels.
• Perform limited maintenance tasks to ensure the smooth operation of the data center's heating and cooling systems and overall facility.
• Monitor, resolve, and update all assigned service tickets using a ticketing system, including trouble tickets and customer installations of electrical and physical equipment.
• Ensure the safety of the environment and occupants by adhering to all safety procedures and proactively identifying and resolving issues.
• Permit and monitor contract vendors, assisting in arranging access and creating work authorizations/changes for internal works or for vendors.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Strong attention to detail and the ability to understand and follow documented, process-driven safety codes and procedures.
• Excellent organization and prioritization skills to manage time and work efficiently and on time with minimal supervision.
• Proven ability to multi-task across several different systems to manage ticket queues and work tasks that can change throughout the day.
• Customer service mentality and a dedication and desire to learn and grow your career within Iron Mountain.
• Experience Requirement: Experience in a critical operations environment and/or data center experience is preferred, but not required.

What We Offer (Benefits)

• Highly competitive salary package + 10% annual bonus
• Comprehensive health, wellness, and retirement plans
• Opportunities for continuous learning and professional growth
• Shift Work Required: This is a full-time shift position, and you may be required to work 1st, 2nd, or 3rd shifts, including nights, weekends, and holidays.
• Opportunities for overtime work will be available.

If you are a dedicated, process-driven individual with strong attention to detail who thrives on hands-on technical work,

Category: Real Estate & Facilities

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE Requisition: J0095027