Credit & Collections Specialist (AR) - Hybrid, Amsterdam

PowerToFly; Amsterdam; Hybrid; EUR 42,000 - 64,000; Full time

Job summary

PowerToFly in Amsterdam, Netherlands seeks a Credit & Collections Specialist to manage customer collections, resolve payment issues, and support healthy cash flow. You will interact with customers and internal stakeholders to improve payment performance and maintain precise records.

You will investigate discrepancies, support ageing analysis, and contribute to KPI tracking using ERP and Excel. Hybrid work arrangement is offered with visa-ready requirements as applicable.

Qualifications

• Experience communicating with customers to resolve payment issues and disputes.
• Ability to build positive relationships with customers and internal stakeholders.
• Experience supporting cash-flow optimization and payment performance metrics.

Responsibilities

• Manage customer communication via phone, email, and portals regarding invoices and payments.
• Build positive customer relationships to support collections and timely payments.
• Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.
• Maintain accurate records of collection activities in ERP/finance systems.
• Support reporting, aging analysis, and finance performance tracking using Excel and related tools.
• Monitor payment behaviour and support KPIs like overdue balances and DSO.

Skills

Customer communication

Relationship building

Cash flow optimization

Problem solving

Tools

ERP systems

Excel

Job description

PowerToFly in Amsterdam, Netherlands seeks a Credit & Collections Specialist to manage customer collections, resolve payment issues, and support healthy cash flow. You will interact with customers and internal stakeholders to improve payment performance and maintain precise records.

You will investigate discrepancies, support ageing analysis, and contribute to KPI tracking using ERP and Excel. Hybrid work arrangement is offered with visa-ready requirements as applicable.