AR Credit & Collections Specialist — Hybrid Role

SoftwareONE Deutschland GmbH; Amsterdam; Hybrid; EUR 42,000 - 56,000; Full time

Benefits offered by this job

Unlimited vacation

Hybrid work

Learning & mentoring

Competitive salary

Team events

Job summary

SoftwareOne, Amsterdam, is seeking a Credit & Collections Specialist (gn) Accounts Receivable to manage customer collections, resolve payment issues, and support healthy cash flow across the business. You will interact with customers and internal stakeholders to improve payment performance and maintain records.

Key responsibilities include communicating about invoices, resolving discrepancies, and supporting reporting and KPI tracking using Excel.

Qualifications

• Experience in Accounts Receivable, Credit Control, Collections, Debiteurenbeheer, Billing, Finance Operations, or a similar finance-related environment.
• Professional Dutch and English language skills, both written and verbal.
• Experience working with ERP or financial systems such as SAP, Microsoft Dynamics, Oracle, AFAS, Exact, NetSuite, or similar platforms.
• Customer-focused communication skills with the ability to build productive stakeholder relationships.
• Strong organisational skills with the ability to prioritise multiple activities.
• Confidence working with Excel, financial data, and reporting tools.

Responsibilities

• Manage customer communication through phone, email, and customer portals regarding outstanding invoices and payment-related queries.
• Build positive customer relationships while supporting collections activities and timely payments.
• Investigate and resolve account discrepancies, billing issues, short payments, and other payment-related challenges.
• Maintain accurate records of collection activities using ERP and financial systems.
• Support reporting activities, ageing analysis, and finance performance tracking through Excel and related tools.
• Monitor customer payment behaviour and support the achievement of key performance indicators such as overdue balances and DSO.

Skills

Accounts Receivable

Credit Control

Collections

Dutch language

English language

ERP systems

Excel

Communication skills

Tools

SAP

Microsoft Dynamics

Oracle

AFAS

Exact

NetSuite

Job description

SoftwareOne, Amsterdam, is seeking a Credit & Collections Specialist (gn) Accounts Receivable to manage customer collections, resolve payment issues, and support healthy cash flow across the business. You will interact with customers and internal stakeholders to improve payment performance and maintain records.

Key responsibilities include communicating about invoices, resolving discrepancies, and supporting reporting and KPI tracking using Excel.