Creative Session Host & Tech Experience Guide

Apple Inc.; Haarlem; On-site; EUR 32,000 - 46,000; Full time

Job summary

Apple Retail Haarlem is seeking a Creative to foster a learning environment by helping customers set up their products and connect their interests to the Apple ecosystem. You will deliver Today at Apple sessions, driving excitement and interactive experiences in a fast-paced store environment.

Strong communication and comfort presenting to live audiences in Dutch and English are essential, as you support customers and contribute to an inclusive workplace where everyone belongs.

Qualifications

• Experience in retail or sales.
• Comfort with public presentations and speaking to live audiences.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage customer participation.
• Generate excitement, engagement, and enthusiasm for Apple products and services.
• Create interactive experiences that help customers get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs.
• Support customers in setting up their devices.
• Familiar with internal support resources for customers and how to expand knowledge.
• Perform other tasks as needed, including supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting differences and learning.

Skills

Retail experience

Public speaking

Customer service

Dutch language proficiency

Job description

Apple Retail Haarlem is seeking a Creative to foster a learning environment by helping customers set up their products and connect their interests to the Apple ecosystem. You will deliver Today at Apple sessions, driving excitement and interactive experiences in a fast-paced store environment.

Strong communication and comfort presenting to live audiences in Dutch and English are essential, as you support customers and contribute to an inclusive workplace where everyone belongs.