NL-Creative

Apple Inc.; Haarlem; On-site; EUR 32,000 - 46,000; Full time

Job summary

Apple Retail Haarlem is seeking a Creative to foster a learning environment by helping customers set up their products and connect their interests to the Apple ecosystem. You will deliver Today at Apple sessions, driving excitement and interactive experiences in a fast-paced store environment.

Strong communication and comfort presenting to live audiences in Dutch and English are essential, as you support customers and contribute to an inclusive workplace where everyone belongs.

Qualifications

• Experience in retail or sales.
• Comfort with public presentations and speaking to live audiences.
• Proficient in the local language, both written and spoken.

Responsibilities

• Deliver engaging Today at Apple sessions to encourage customer participation.
• Generate excitement, engagement, and enthusiasm for Apple products and services.
• Create interactive experiences that help customers get the most from the Apple ecosystem.
• Drive ownership by recommending solutions that meet customer needs.
• Support customers in setting up their devices.
• Familiar with internal support resources for customers and how to expand knowledge.
• Perform other tasks as needed, including supporting customer-facing activities on or off the sales floor.
• Contribute to an inclusive environment by respecting differences and learning.

Skills

Retail experience

Public speaking

Customer service

Dutch language proficiency

Job description

Selection changes the language of the page/content

Haarlem, North Holland, Netherlands Apple Retail

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.As a Creative, you foster a learning environment for our customers by helping them set up their products and connect their interests to the Apple ecosystem. Through Apple-led sessions and events, you use your knowledge and interpersonal skills to inspire customers to discover, own, and love Apple products.

Description

Deliver engaging Today at Apple sessions to encourage strong customer participation.Generate excitement, engagement, and enthusiasm among customers for Apple products and services through Today at Apple programming and events.Create interactive customer experiences that help others get the most from the Appleecosystem.Drive ownership by recommending solutions that meet customer needs.Support customers in setting up their devices.Demonstrate familiarity with internal support resources available to customers who want to expand their technical knowledge.Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor.Contribute to an inclusive environment by respecting each other’s differences and having the curiosity to learn.Demonstrate Apple’s values of inclusion and diversity in daily activities.

Minimum Qualifications

• You should:
• Be available to work a schedule based on business needs that may include nights, weekends, and public holidays in the retail store, and reliably attend work as scheduled, in line with local laws and subject to any approved accommodations.
• Have experience in retail or sales, or related work experience.
• Be proficient in the local language, both written and spoken.

Preferred Qualifications

• Draw from experience with teaching or public presentations and be comfortable presenting to live audiences.
• Adapt facilitation styles to meet the needs of the audience with many learning styles, sizes, and settings.
• Understand the benefits of the Apple ecosystem and influence others to see those benefits.
• Work in a team environment, demonstrating shared responsibility and accountability with other team members.
• Work in a fast-paced environment and balance multiple priorities at the same time.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace