Apple Channel Store Advisor, Apeldoorn

Apple Inc.; Apeldoorn; On-site; EUR 26,000 - 38,000; Full time

Job summary

Apple Inc. in Apeldoorn, Netherlands, is seeking a Channel Store Advisor to support sales, merchandising and operations of an Apple Shop within a partner reseller store.

You will build strong relationships with the partner staff, deliver product demonstrations, train staff, and ensure merchandising standards are met to drive product knowledge and brand awareness. You will represent Apple, educate customers on Apple products, and contribute to a positive customer journey while staying up to date

Qualifications

• 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency or advanced conversational proficiency in Dutch, and ability to communicate in English.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share in-depth knowledge on Apple products to customers and partners.
• Provide an amazing customer experience by showcasing products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Educate customers by delivering product demonstrations and promoting Apple platform adoption.
• Ensure store merchandising and fixtures meet Apple standards.

Skills

2+ years exp

Dutch language

English language

Customer service mindset

Educate and inspire others

Relationship building

Curiosity for learning

Job description

Apeldoorn, Gelderland, Netherlands Sales and Business Development

Imagine what you could do here. The people here at Apple don't just create products - they create the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.As an Apple Channel Store Advisor, you will showcase your ambitious spirit as you play a key role in supporting the sales, merchandising and operations of an Apple Shop within a partner reseller store. By building strong relationships with the partner's staff and influencing their advocacy for Apple, you'll help drive product knowledge, brand awareness, and sales success.Through your influence, you will grow Apple business in the multi-branded store by providing excellent customer service, conducting product demonstrations to customers, and training partner staff while ensuring all our merchandising standards are met.

Description

In this role, you will:Represent Apple within a single partner store and help customers develop relationships with our brand.Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.Provide an amazing customer experience by showcasing our products, accessories, and services.Proactively seek opportunities to expand awareness for new and existing customers.Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.Provide daily care and inspection according to guidelines and **escalate** issues for timely and effective resolution.Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Minimum Qualifications

• 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency or advanced conversational proficiency in Dutch, and ability to communicate in English.

Preferred Qualifications

• High level of integrity, trust, and accountability.
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
• Effective time management including ability to multitask, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions is desirable.
• Background in direct sales or solution-based selling is a plus.

At Apple, we're not all the same. And that's our greatest strength. We draw on the differences in who we are, what we've experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You'll find that idea reflected in everything here - in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.
Learn about accessibility in Apple's workplace