Apple Channel Store Advisor, Hoorn

Apple; Hoorn; On-site; EUR 28,000 - 36,000; Full time

Job summary

Apple in the Netherlands is seeking a Store Specialist to represent Apple in a partner store, build relationships with customers, and share in-depth knowledge of Apple products.

You will collaborate with partners, deliver engaging product demonstrations, keep displays up to date, and create an outstanding customer experience that drives adoption of Apple solutions.

Qualifications

• 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.

Responsibilities

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share in-depth knowledge on Apple products directly to customers and work with partners to create new owners.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure Apple fixtures, product exposures and merchandising are up to date and maintained.
• Provide daily care and inspection and escalate issues for timely resolution.
• Educate customers by delivering demonstrations, sharing promotions, and encouraging adoption of the Apple platform.

Skills

Customer focus

Communication

Dutch fluency

English ability

Relationship building

Educating customers

Job description

Summary

Imagine what you could do here. The people here at Apple don’t just create products — they create the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it.

Description

• Represent Apple within a single partner store and help customers develop relationships with our brand.
• Share your in-depth knowledge on Apple products directly to customers, work closely with partners, and create new owners of our products.
• Provide an amazing customer experience by showcasing our products, accessories, and services.
• Proactively seek opportunities to expand awareness for new and existing customers.
• Leverage your curiosity for technology and stay up to date on initiatives impacting the customer journey.
• Ensure that all Apple fixtures, product exposures, and merchandising elements in the store are up to date and maintained according to Apple's standards.
• Provide daily care and inspection according to guidelines and escalat issues for timely and effective resolution.
• Educate customers by delivering individual and group product demonstrations, sharing the latest sales promotions, and encouraging adoption of the Apple platform.

Minimum Qualifications

• 2 years of related experience.
• Passion for helping customers and partners understand how Apple technology can enrich lives.
• Curiosity for continuous learning and eagerness to share knowledge with others.
• Outstanding customer focus.
• Excellent communication skills.
• Ability to educate and inspire others.
• Solid relationship building skills with the ability to become a trusted business partner at a single point of sale.
• Fluency or advanced conversational proficiency in Dutch, and ability to communicate in English.

Preferred Qualifications

• High level of integrity, trust, and accountability.
• Strong self motivation and ability to work independently in a fast-paced, constantly changing environment.
• Effective time management including ability to multitask, organize, and prioritize tasks.
• Ambition for driving sales results and recommending Apple solutions is desirable.
• Background in direct sales or solution-based selling is a plus.

At Apple, we’re not all the same. And that’s our greatest strength. We draw on the differences in who we are, what we’ve experienced, and how we think. Because to create products that serve everyone, we believe in including everyone. Therefore, we are committed to treating all applicants fairly and equally. We will work with applicants to make any reasonable accommodations.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace

Role Number: 200683515