Corporate Audio-Video Technician

Stefanini EMEA; Amsterdam; On-site; EUR 45,000 - 60,000; Full time

Job summary

Stefanini EMEA is seeking a skilled Audio-Visual Technician to provide hands-on AV support for conference rooms, event spaces, and collaboration areas in Amsterdam. The role focuses on setup, operation, and troubleshooting of video conferencing systems and AV infrastructure to ensure seamless experiences for users and executives.

The ideal candidate will bring 3+ years of AV service experience, proficiency with Crestron/Extron/Biamp/QSC/Shure/Logitech equipment, and familiarity with DSP, AV over

Qualifications

• 3+ years of professional experience in an AV service/support role or similar position.
• Proficient in AV system troubleshooting and technologies such as Crestron, Extron, Biamp, QSC, Shure, and Logitech.
• Experience with digital signal processing, AV over IP, and unified communications platforms.
• CTS or equivalent AV certifications are highly desirable.
• Excellent knowledge of audio, video, control, and networking fundamentals.
• Ability to lift and move AV equipment up to 50 lbs and work in equipment closets or ceilings as needed.
• Some regional travel may be required

Responsibilities

• Provide daily hands-on support for AV systems in conference rooms, event spaces, and collaboration areas.
• Set up, operate, and troubleshoot AV and video conferencing systems (Teams, Zoom, Cisco Webex, etc.).
• Perform preventive maintenance and regular inspections of AV equipment.
• Collaborate with internal stakeholders and vendors to ensure consistent AV performance and uptime.
• Serve as the primary point of contact for high-visibility meetings and executive AV needs.
• Document system configurations, workflows, and incident resolutions.
• Provide training and guidance to end users on AV system use and best practices.
• Support live events including town halls, board meetings, and special presentations.

Skills

AV experience

Troubleshooting

Education

CTS certification

Tools

Crestron

Extron

Biamp

QSC

Shure

Logitech

Job description

We are seeking a highly skilled and experienced Audio-Visual Technician to join our team as a full-time, AV support specialist based in Amsterdam, NL. The ideal candidate will have a deep understanding of enterprise AV systems, video conferencing platforms, and event support, with a strong focus on delivering exceptional user experience.

Key Responsibilities:

• Provide daily hands-on support for AV systems in conference rooms, event spaces, and collaboration areas.
• Set up, operate, and troubleshoot AV and video conferencing systems (Teams, Zoom, Cisco Webex, etc.).
• Perform preventive maintenance and regular inspections of AV equipment.
• Collaborate with internal stakeholders and vendors to ensure consistent AV performance and uptime.
• Serve as the primary point of contact for high-visibility meetings and executive AV needs.
• Document system configurations, workflows, and incident resolutions.
• Provide training and guidance to end users on AV system use and best practices.
• Support live events including town halls, board meetings, and special presentations.

Job Requirements

• 3+ years of professional experience in an AV service/support role or similar position.
• Proficient in AV system troubleshooting and technologies such as Crestron, Extron, Biamp, QSC, Shure, and Logitech.
• Experience with digital signal processing, AV over IP, and unified communications platforms.
• CTS or equivalent AV certifications are highly desirable.
• Excellent knowledge of audio, video, control, and networking fundamentals.
• Ability to lift and move AV equipment up to 50 lbs and work in equipment closets or ceilings as needed.
• Some regional travel may be required

Soft Skills & Core Competencies:

• Exceptional customer service orientation with a friendly, professional demeanor.
• Outstanding verbal and written communication skills for interacting with users, stakeholders, and support teams.
• Strong commitment to problem solving with a proactive approach to diagnosing and resolving issues.
• Ability to remain calm and professional under pressure in live event or high-stakes meeting scenarios.
• Self-starter with a high level of accountability, reliability, and attention to detail.
• Comfortable working independently or as part of a cross-functional team in a fast-paced environment.

This job description outlines the general nature and level of work performed by employees within this classification and is not intended to be a comprehensive inventory of all duties and responsibilities. Additionally, the responsibility to possess the necessary employment documents for this country rests with the candidate.

Diversity & Inclusion

Here at the Stefanini Group, we value diversity and equity, regardless of race, sexual orientation, disability, age, ancestry, religion, gender, or nationality. We understand and encourage the importance of being yourself and invest our efforts in maintaining an environment where it is safe to express oneself!

About Us

We are the Stefanini group, a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.

We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.

Here, we like to say that technology is not the end, but the means: what really matters are the people who drive it all.

Our mindset is AI First, meaning we invest in cutting-edge technology in everything we do, focusing on results for our clients.

We are a company, A GROUP, that breathes collaboration and offers a dynamic environment where you will learn by doing, grow alongside the team, and have space to contribute with ideas and projects.

More than just talking about digital transformation, we believe in real transformation that starts with people and impacts real businesses.

If you are looking for a place to develop, innovate, and be part of something bigger, the Stefanini Group is your place.